We experienced much of what was in the reviews to date, some good and some not. Henry is super polite and responsive, and he really came through when the airline changed our flight and we needed to come in a day early. Any time I contacted him his communication exceeded expectations in comparison to other hosts. The house is charming, unique, and spacious. It was the perfect size for us, our parents, and adult kiddo. The neighborhood was just okay and takes a downturn a few blocks away in some directions - several rideshare drivers recommended not walking around at night, though we had no issues in that regard. Like another reviewer, we found parts of the kitchen and the floors in the main level of the house dirty, which was disappointing but we did not take time out of our fun to contact Henry about this during the stay. I did after our stay and he quickly responded with an apology and agreed that this was not their standard. The location is an easy ride to the Strip District and other attractions in the area. The walk to Heinz Field is pretty easy, and not much farther to PNC Park or the fun areas in between. It’s about a 25 minute ride to the airport. There is now a Keurig (a 2021 review suggested this) in addition to a regular coffee pot. We found Instacart easiest for grocery delivery. Overall, it met our needs for a long weekend centered around the Steelers and we had plenty of space to spread out.