We were moved to a loft with a flight of stairs. We had booked to stay in the Amish home with access to kitchen, dining, and extra seating area . We got an email on Sunday, the day of check-in, that we had been moved. However, we had no access to our email as we had a 14 hour drive. When we arrived we had not received instructions on checking in and no one was on the property. After two nights, my husband did tell' Susanne' we were not happy with our place. 'Susanne' told us we could move to another place on adjoining property . She did remarked that this was a 'nice jester' and then later canceled this but did give us $190. credit.
We are both 69 years old. A flight of stairs during rain, a little sleet, and snow is not a good thing. Just this past spring, had to have surgery on my wrist and metal plate put in due to a fall.