2 Bedrooms, 2 Baths, Sleeps 8
Select Homes, LLC
Pool / Spa
Cancelled bookings will not receive a refund
Damage and incidentals
You will be responsible for any damage to the rental property that is caused by you or your party during your stay.
Max guests: 8
Minimum age of primary renter: 25
The condo itself was really nice. The balcony was the perfect size, the beds were comfortable, the bathrooms nice, etc. The kitchen has almost everything you could need. There are 2 closets that have lots of beach toys and boogie boards to play with. We really enjoyed sitting by the tiki bar at the pool. Our kids loved playing in the pool on both sides of the building. One pool has an area that has a pool table, a ping pong table, a basketball game and other things to do. There are several activities throughout the week too. Our only complaints are:
1. The ice maker wouldn't dispense any ice. You have to take the whole thing out to get what you need and then put it back. (Which we could probably have had fixed but we didn't want to sit in the room waiting on someone to come fix it)
2. The bedrooms are really hot. The living room and kitchen have air but the bedrooms didn't feel like they get any.
3. The cushion on one of the chairs on the balcony is all torn up.
4. The toilets seem to run constantly and you have to hold the handle for several seconds to get it to flush. Also would be nice if there was a plunger in the room.
5. The bars by the pools close super early. Like by 5:00.
Overall, the resort is nice and the people are really friendly. We have stayed here before and would stay here again, just in a different unit if these things weren't taken care of.
Thank you so much for taking the time to review our property. We are glad you enjoyed your stay and hope to see you again soon!
The unit was very pretty. Cleaning staff could have done a better job though. Looked like the kitchen light fixture had never been cleaned • layers and layers of dust. Loved the larger balcony • wish there would have been a light out there. Overall would stay here again.
Thank you for taking the time to review your stay. We are so glad you enjoyed it and hope to see you again soon!
Emerald Beach is very nice only problem for me was the access to the 3rd floor with luggage from the parking garage...had to take elevator down to lobby then a different elevator up to condo
Thank you for the feedback. We are glad you enjoyed your stay and hope to see you again next year!
We stayed in this condo for 1 week. Upn arrival, the condo was filthy. The carpet is stained in multiple areas. The chair in the living room is ripped, and not just in a small spot. The entire arms are shredded. Also, the towel racks appreared to have been ripped from the walls in the bathroom. Be prepared to bring everything you could possibly think of... paper towels, toilet paper, dish soap, laundry detergent. We have stayed in many different condos at emerald beach and have always been provided these things (these were private owned condos not managed through a company). The washing machine leaked water whenever you used it. There wasn't even a blender in the kitchen to make frozen drinks. We had to wash dishes everyday because there wasn't enough plates. The door in the master that leads to the outside had toilet paper rolled up underneath it forming some kind of seal? The beach chairs provided rusted making them very difficult to unfold. The sliding door was so hard to open, we had to use the door in the master bedroom. (I think it's off the tracks) However, I did not contact the company while there because I felt as if it would be a waste of time and did not want random people in the condo while I was staying there. I feel this condo is managed poorly and will never book through them again. For as much as you pay, this condo should be immaculate.
Thank you for your feedback.
Filthy condo, broken furniture, no internet access as advertised, extremely poor customer service
My family of 5, my parents, and another friend rented this condo 7/30-8/6/16. When we arrived, at a quick glance it looked really nice. That lasted about 60 seconds. The condo was filthy. This condo is supposed to be able to accomadate 8 people. The description states the unit has a fully stocked kitchen, but there weren't even enough to plates, bowls, and silverware for 8 people. The pictures show a table with 6 dining room chairs, but there were only 4 and then 3 barstools... Which only seats 7. Almost every piece of furniture was damaged or broken. The tv in the living room had black lines going through the picture and was very discolored. It needs to go in the trash and be replaced with one that is not damaged. There were tons of stains on the carpet throughout, and all the furniture was covered in a thick layer of dust. The walls were even covered in dust. There were black dirty handprints on several of the white kitchen cabinets. There was mold on the caulk around the kitchen sink. The couch and mattresses were heavily stained as well. The arm chair in the living room was stained and had big rips on both arms. There are no overhead lights anywhere other than the kitchen, and even those were dim. The towel bar in the bathroom was broken off and partially missing. The washing machine leaked water all over the floor with each use. There was dirt, dust, and hair in nearly every corner of the tiled portion of the floor. In the master bath, the toilet bowl brush was brown and disgusting. The master bedroom has beautiful ocean views, but the there are no curtains or blinds... Just the cheap temporary paper blinds that you can't see through... So the view is all or nothing. They also advertise high speed internet acces. There is even a router hooked up in the master closet... Upon calling to get the password for the Internet, we were told we could only get access from Starbucks across the street.
When I called to let the company then know everything that was wrong, the girl I spoke with had a terrible attitude, offered no apologies, and was just plain rude. She told me someone would come look at the unit and address our complaints, but that she couldn't tell us when they'd be there or even if it would be that day. While we were out,someone came into the room and swapped out the toilet bowl brush and wiped the black marks off the cabinets. That was it. They didn't try to fix anything else and we could not get in contact with them after that. Renter beware
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