Disappointing
PROS
1. Sunroom is wonderful and we enjoyed eating all our family meals there.
2. Owner allowed us to bring our dog at no additional charge. We appreciated that.
CONS
1. When we first arrived and opened the door we were hit by a strong musty basement odor. This smell was so strong that both my husband and I found it diifficult to sleep. We tried to open the windows, but the smell never went away. We did not mention this to the owner, as we didn't see how it could be fixed during our 5 night stay.
2. The pool was not heated before we arrived & was at 68 when we got there. The next day the owner phoned & I let him know the pool was not heated, but he said since it is so big, it takes awhile to heat. The owner also left us a note instructing us not to use the pool heater for more than 2 hours a day. The owner also wrote that he found the pool comfortable at 78 degrees and very comfortable at 80. Since we were only there 5 nights and were instructed to only use the heater for 2 hours at a time each day, it would have been impossible for us to ever get the pool to the owners comfortable level. Eventually it was agreed the pool heater was broken.
3. The internet connection was lost on our third day. We let the owner know & he gave us the pass codes, which we had already been given. That did not address the issue. My husband needs to be able to email clients & conduct business over the internet. It became very frustrating, for him especially, to have lost the ability to access the internet.
4. The second floor shower/tub did not drain properly. When one of my daughters used it, it began to fill up with water & globs of hair were floating around. She was very grossed out. when I let the owner know, he suggested we plunge the shower. Unfortunately, this issue was not addressed, other than the plunger suggestion.
5. The Teflon cookware was scratched and flaky. We did use it, but only because there were no other options. We did not bring this up to the owner.
6. We were so disappointed that we let the owner know we were leaving a day early. The owner returned our security deposit in full, along with a note blaming our early departure on "bad luck," & "bad weather." The owner gave us a, "chit," of $500 if we wanted to try the home again. The definition of chit is a note for money owed. We would have preferred the owner to return some of our rental money. We will not return & are truly disappointed.