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Valhalla Shire in West Haven

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Welcome to Valhalla Shire In West Haven
The pool and spa at Valhalla Shire
One of 2 King Master suites - Valhalla Shire
3200 sq ft of living space, yet still all the comforts of home - Valhalla Shire
Relax at the West Haven community pool - Valhalla Shire

Reviews

8.4 out of 10
Very good
5 bedrooms4+ bathroomsSleeps 10299.1 sq m

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer

Rooms & beds

5 bedrooms (sleeps 10)

Bedroom 1

+2
2 King Beds, 2 Queen Beds and 2 Single Beds

4 bathrooms, 4 half bathrooms

Bathroom

Bathroom

Bathroom

Bathroom

Bathroom 1

Towels provided · Toilet · Shower only · Hair dryer

Bathroom 2

Towels provided · Bathtub · Toilet · Shower only · Hair dryer

Bathroom 3

Towels provided · Bathtub or shower · Toilet · Hair dryer

Bathroom 4

Towels provided · Toilet · Shower only · Hair dryer

Spaces

Deck or patio
Porch or lanai
Kitchen
Balcony
Separate dining area
Number of living rooms

About this property

Valhalla Shire in West Haven

Welcome to Valhalla Shire, a beautiful 5 bedroom / 4 bathroom pool home, complete with spa, games room, and conservation view, in the exclusive gated community of The Shire in beautiful West Haven, which is close to almost everything a family could want! We are fortunate to have a great selection of quality vacation rentals in the Disney area and Valhalla Shire is a superb example of that.

Why Valhalla Shire

Private home with conservation view

Two King size master suites

Free high speed Wi-Fi

Exclusive gated community

More than 3,200 square feet of living space

Full size washer and dryer in home

Stylish upgrades throughout home

Pool, spa and games room

Just half a mile from the shops and restaurants of Championsgate

Easy access to all the major attractions

Clubhouse amenities available in West Haven

All towels, linens and crockery provided

Very competitively priced for a home of this standard Valhalla Shire offers fantastic value for money, and a real touch of luxury, with a beautifully furnished home in a tranquil setting. A 5 bedroom home with 4 full bathrooms, this villa sleeps 10 people comfortably, and we do restrict occupancy to that number to preserve the integrity of the home.

Valhalla Shire is located less than seven miles from Walt Disney World, in an exclusive, gated community called The Shire, a subdivision of West Haven. With more than 3,200 square feet of comfortable living space, your family will have plenty of room to relax. You will be able to enjoy two king master bedroom suites, each boasting their own en suite bathrooms. There are also formal living and dining areas, a fully equipped kitchen, and a family room that includes a very large 65 inch flat screen TV.

Your vacation getaway is enhanced with a well-equipped games room and a private pool and spa, tucked away in a quiet area with no rear view neighbors to spoil your peace and quiet. The tranquility that Valhalla Shire provides is a major plus for any family vacation, but it is by no means the only thing we recommend about this wonderful home. In fact, the list is almost endless.

The Shire, a subdivision located inside the impressive West Haven community, also has access to the clubhouse area, which boasts a gym, large resort style pool, tennis courts, and a childrens’ play area. The community itself is literally five minutes away from a host of shopping and restaurant options at nearby Champions Gate, while about ten minutes in the other direction you will find some more great shopping opportunities at the very popular Posner Park Mall.

The I-4 highway is just a five minute drive away. From there you can easily access Walt Disney World, Universal Studios, and SeaWorld, as well as visit the town of Celebration and all the other attractions along US-192 and International Drive.

Given all that, the location of Valhalla Shire is clearly a major plus, but it is the home itself which is the main attraction here and it’s easy to see why.Valhalla Shire is one of just 115 homes in The Shire, a gated community which is impressive to look at and immaculately maintained. You get the feel of luxury just driving through the gates and the home itself is very welcoming too, offering a spacious feel as you enter through the front door.

The first thing you see is the sheer size of the home, with the second sitting area to your right, complete with a 50 inch TV, the dining area with seating for six next to that, and beyond that the kitchen and main living area, with the impressive pool in the distance.

The main living area has leather furniture, an impressive mahogany entertainment center housing a large 65 inch TV. It is an ideal place for the whole family to sit back and relax, or maybe watch the latest movies and shows. With Disney+ offered free of charge, there will be no shortage of things for the entire family to watch.

The kitchen is fully equipped with a dishwasher, microwave, full refrigerator, stove, coffee machine, toaster, waste disposal, and a host of hand held appliances. All kitchen utensils and crockery are provided for you, as are all linens and towels.

The two king bedrooms are located on the second floor, but on the first floor is a queen room, a welcome bonus for those who have trouble navigating stairs. Right next to that queen room is a full bathroom.

On the second floor you will find the other four bedrooms and the two king rooms mentioned earlier, both very impressive with full en suite facilities. The very spacious master bathroom is particularly luxurious with a Roman tub, separate shower, and his-and-hers bathroom sinks. These master bedrooms also have access to the second floor balcony overlooking the pool, another unique feature of the homes in The Shire.

Another queen bedroom, which boasts a Star Wars theme, and a twin room featuring Mickey Mouse himself, make up the five bedrooms in the home. They provide something for all the family! Incidentally, all the bedrooms have wall mounted TVs with smart capabilities, and all the TVs in the home have the Disney+ too.

Valhalla Shire has a full size washer and dryer, located on the second floor, and a very nice games room in the garage, featuring another large TV, a small ping pong table, putting game, darts, and foosball. (Note: We do prefer that adults supervise here, especially if children are playing with the darts). This games room is sure to be popular with all members of the family.

*Please note too that Valhalla Shire enjoys high speed internet access, offered omplimentary to our guests.

Of course, the main feature of most vacation homes is the swimming pool, and this home does not disappoint. The pool area itself is oversized which makes for plenty of room for family BBQs or nights relaxing with a glass of wine. The hot tub is a welcome addition and certain to be popular, as is the setting, which has a tranquil conservation view with no neighbors to the rear. 

*Please note that as with most vacation homes there is an extra charge to heat the pool and hot tub.  Ordering in advance means it will be turned on for your arrival and get your vacation off to a great start.

Valhalla Shire is a truly beautiful home with many things the vacationing family will love. The location, the proximity to shops and restaurants, the upgraded furnishings, the spacious floor plan, the entertainment provided, and the pool and spa – it is all here for you! It is a great place to relax after a day at the local attractions and has all the comforts of home, as well as those little luxuries that turn a good vacation home into a great one.

As a company we are active in only the very best resorts, and this quite stunning property is typical of not only the quality of homes we offer, but the standards that we look to maintain. We hope you like it and truly look forward to welcoming you and your family to Valhalla Shire on your next vacation!

*Don't forget we offer a whole host of extra services including recommendations for attraction tickets, barbecues, baby equipment and much more to help you get the most from your Evergreen stay!

The Shire at West Haven

The Shire is a small, peaceful gated subdivision of West Haven, a popular Davenport community close to Disney World with a range of 4 and 5 bedroom privately owned villas, all with their own pool and spa. Many of the villas also have a games room and south or west-facing pool. Walt Disney World is just 22 minutes away, while Universal Studios and SeaWorld are 25-35 minutes away. Shops, restaurants and golf courses are all within a short driving distance at nearby Championsgate. ,

Villas on The Shire have access to the West Haven community facilities which can be found immediately before the entrance to The Dales. These facilities include a clubhouse with TV lounge and kitchen area, ping pong table and well-equipped gym. Outside, guests have access to the tennis courts and sand volleyball court as well as the large outdoor swimming pool, giving you a great chance to meet holidaymakers from all over the world

Distance to popular Orlando area attractions

Walt Disney World® Resort: 22 minutes (10.7 miles)

Universal Orlando Resort: 34 minutes (21.9 miles)

SeaWorld Orlando: 26 minutes (17 miles)

Orlando International Airport (MCO): 41 minutes (29.7 miles)

ESPN Wide World of Sports Complex: 19 minutes (12.2 miles)

Downtown Orlando: 39 minutes (28.6 miles)

Cape Canaveral: 78 minutes (72.8 miles)

Clearwater Beach: 96 minutes (83.5 miles)

Cocoa Beach: 88 minutes (77.4 miles)

When you drive up the tree lined roads leading to West Haven Resort you already feel like you are at home. The relaxing ambience sets the stage for a truly unforgettable vacation experience, and the fun hasn't even started. You’ll have access to all the amenities of the home of course, as well as the many resort-style amenities of this great community.

Enjoy beautiful indoor and outdoor living spaces, and all the comfort of a home just like your own. Each West Haven vacation rental boasts a set of outdoor amenities that gives each one a unique flair and style separating it from other resorts in the neighborhood. Enjoy private, screened in pool and spa areas, savor meals cooked in outdoor kitchens that feature large grills, a wet bar, and outdoor living and dining areas where everyone can gather for a delicious meal or just relax after a long day.

Enjoy the Florida weather in other private outdoor spaces, including spacious balconies or covered patios as you create family memories that will hopefully last you a lifetime.

One of the greatest advantages of staying in West Haven is its fantastic location. Situated just minutes away from the I-4, and in turn the world-famous Walt Disney World Resort, Universal Orlando Resort, and SeaWorld Orlando, you have the exciting shopping options available at the nearby Posner Park Mall, while at the other side the many superb dining options of Championsgate.

Imagine waking up to the anticipation of a day filled with thrilling rides, enchanting characters, and unforgettable memories. It's what a vacation here is all about. For golfers, there are some great options too with several courses in the area, including Providence Gold Course just 15 minutes away, and Mystic Dunes Golf Club, a 4.5 star rated, 72-par public course also in very close proximity. With West Haven as your home base, you'll have easy access to the best of Orlando's attractions, while being just far enough away to take time to relax in a peaceful environment, surrounded by nature.

With all the fun at your West Haven Resort rental, make sure to make good use of the community amenities too! Spend some time in the clubhouse, splash around in the resort-style pool, or keep up on your exercise routine at the fitness center, tennis court, or beach volleyball court. The kids can spend some energy too, at the fun-for-all playground.

After a day of adventure, return to the peaceful sanctuary of West Haven. Unwind by your private pool, soak up the Florida sunshine, and watch as the vibrant hues of the sunset paint the sky. The community offers a range of recreational facilities, including tennis courts, a beach volleyball court, basketball court, and two children's playgrounds, ensuring that there's never a dull moment.

For nature enthusiasts, West Haven is a gateway to Florida's stunning natural landscapes. Just a short drive away, you'll find the breathtaking Everglades, where you can embark on an airboat tour and witness the majesty of this unique ecosystem. Explore the pristine beaches of the Atlantic Coast or immerse yourself in the tranquility of one of Florida's many state parks. From wildlife encounters to scenic hikes, there's something for everyone to enjoy.

West Haven also benefits from its proximity to a plethora of dining, shopping, and entertainment options. Indulge in a culinary adventure as you savor diverse cuisines ranging from international delights to classic American fare. Discover hidden gems at nearby shopping outlets or experience the thrill of retail therapy at the renowned Florida Mall or Mall at Millenia.

West Haven Highlights

Community clubhouse with swimming pool, gym and childrens play area

Tennis and volleyball courts

Immaculately maintained landscaping

Close proximity to golf courses

Shops and restaurants within easy reach

Close to all the major attractions

Above all, what makes West Haven a great choice for a family vacation is its sense of community. This resort is mostly residential and you can see the great pride that they have in their resort. The welcoming atmosphere creates a warm and inviting environment where you can truly feel at home. Whether you're strolling along the jogging track, enjoying a picnic at one of the communal areas, or meeting new friends at the community pool, you'll be embraced by a sense of belonging. That is what West Haven is all about.

Frequently asked questions.

* Check in time is 4.00pm. Check out time is 10.00am.

Early check in and late check out may be available for an additional fee if the home allows. Please ask for further details.

* We take a 25% deposit at the time of booking, with the balance due 30 days prior to arrival. If you are planning to stay within the next 30 days then full payment will be due at the time of booking to secure the home.

* Guests are not required to check in at our office in Celebration. You will be going straight to the property on arrival, and using a unique access code to gain entry. Your arrival pack, sent 3-5 days prior to arrival will have all this information, as well as the address, directions, and internet password for the property.

* Like all vacation homes our homes are classed as self catering accommodation. We do provide starter supplies of soap, toilet tissue, shampoo, detergent and dishwasher tablets, but guests are expected to replenish them during their stay.

Add dates for prices

Amenities

Pool
Hot tub
Kitchen
Washing machine
Dryer
Free WiFi

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items and take out the rubbish
Lock the doors
Failure to complete these may result in a negative review from the host.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated that there are no carbon monoxide detectors or gas appliances on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

About the area

Davenport

Located in West Haven, a neighbourhood in Four Corners, this holiday home is near theme parks and near a water park. ChampionsGate Golf Club and Reunion Resort Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town and Disney Springs™. Travelling with kids? Make time for Walt Disney World® Resort, or head to an event or a match at ESPN Wide World of Sports Complex. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby.
Map
Four Corners, FL

What's nearby

  • ChampionsGate Golf Club - 4 min drive - 3.7 km
  • Posner Village - 4 min drive - 4.8 km
  • Jack Nicklaus Course - 6 min drive - 7.4 km
  • Highland Reserve Golf Club - 6 min drive - 7.8 km
  • Reunion Resort Golf Course - 7 min drive - 8.0 km

Getting around

  • Kissimmee Station - 29 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 40 min drive

Restaurants

  • ‪Starbucks - ‬9 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Love's Travel Stop - ‬6 min drive
  • ‪Circle K - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

Frequently asked questions

Does Valhalla Shire in West Haven have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Valhalla Shire in West Haven?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Valhalla Shire in West Haven on 18 May 2026 start from AU$209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Valhalla Shire in West Haven pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Valhalla Shire in West Haven?

Check-in begins at 4:00 PM.

What time is check-out at Valhalla Shire in West Haven?

Checkout is at 10:00 AM.

Where is Valhalla Shire in West Haven located?

Located in Four Corners, this family-friendly holiday home is 3 mi (4.8 km) from ChampionsGate Golf Club, and within 6 mi (10 km) of Posner Village and Highland Reserve Golf Club. Reunion Resort Golf Course and Mystic Dunes Golf Club are also within 9 miles (15 km).

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 17 out of 31 reviews
Rating 8 - Good. 7 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

8.4/10

Cleanliness

9.6/10

Check-in

8.8/10

Communication

9.4/10

Location

8.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

albert d.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place to stay

Great place for vacation stay
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Chaz S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Vacation Location

House was excellent and great location.
Stayed 10 nights in Jun 2023
Verified

8/10 Good

Jesse M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Nice house in a quiet neighborhood. We had a few problems but the management company was quick to respond. The pool was nice, the heat didn’t work till the last 2 days but they kept us updated on the repairs and seemed to do their best to get it fixed. We were fully refunded for the pool heat which was nice. The spa does heat up nicely and the pool was clean. The house is large and has 2 lounging areas. All of the rooms have a tv. We had a toddler and all of the tables are glass so be aware if you have small children. There is fun Disney art and 2 themed bedrooms. The toddler was really happy to sleep in a Mickey room. There is a screened in balcony overlooking the pool that we enjoyed. Also games in the garage. Overall we had a really great trip!
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Laura D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relaxing

We had a wonderful stay and the weather was perfect
Stayed 7 nights in Feb 2023
Response from VrboOwner on 17 Sept 2023
Hello Laura. We are pleased that you and your family enjoyed your vacation in our home and hope you will come back and see us again in the future. Please note that as a guest you automatically become a member of the Evergreen Club and as such you will receive some discounts when re-booking your next stay, so please remember to mention that you are an Evergreen Club member, and state your reservation number when contacting us in the future. Your membership will save you money on your rental, on BBQ grills, pool heat if available, and other equipment too, and can also get you prioritized for early access to your home if and when available. We like to show our appreciation to our VIP guests, and thank them for their loyalty. It was our pleasure to host you ..... and we look forward to seeing you again soon!.
Verified

10/10 Excellent

Terry M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Family Getaway

My family enjoyed our stay. Property was as advertised. Very Clean, spacious and a great location. I most definitely recommend this property.
Stayed 6 nights in Dec 2022
Verified

10/10 Excellent

Jobe W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent

Very nice
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Lamont G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great

It was very nice
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Steve H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family short break holiday to Orlando

Five days in Orlando, having been to Washington DC in the 5 days before. Communication with the team looking after the house was good and the details sent through in advance were timely and clear. The house was lovely. Exactly what we had hoped for. The kitchen was very well equipped, the pool was warm and the bedrooms were very comfortable. All in all a fantastic place to stay.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Frank C.

Liked: Cleanliness, check-in, location, listing accuracy

very nice

good
Stayed 9 nights in Jan 2023
Response from VrboOwner on 17 Sept 2023
Thank you Frank for taking the time to review our property. We are sad that we could not achieve 5 stars from you - please contact us to let us know what we could have done to make your experience better.
Verified

6/10 Okay

michael b.

Liked: Communication, location

Golf

It was good the plumbing upstairs need some looking after, the time I took my shower the drain not working properly so the tub filled up I could have had a bath after.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

CHRIS W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

hot tub and pool

I was very happy with the house the only complaint was I paid for heat for the pool and hot tub and the pool never got warm 72 highest and the hot tub only got up to 90. While that is fine if its 90 degrees it's to cold for 50 degree mornings.
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Edward R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

March break

Rooms were clean, and beds comfortable. Most dishes, pots, cutlery, etc. were on hand. Disappointed that there was no mention of Access card for community pool. Didn't get one till last day. There was no table outside to dine on in the pool area. No glass ware was to be taken to pool area, but no plastic cups, etc. was anywhere on site. Ad should also mention a Keurig is in kitchen. The pads on the lounge chairs were disgusting, and should be replaced.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Check-in, communication, location, listing accuracy

Was good-could have been better!

House was clean but the interior door and trim throughout was thick in dust and dirt. To make this house better it needs painted throughout which includes doors and trim. Carpet needs to be gone. Sofa in family room is totally worn out. Stove and dishwasher could be replaced. We had a couple of issues and the management company had someone to the house within 2 hours. Neighborhood. All in all we enjoyed ourself!!
Stayed 19 nights in Feb 2023
Response from VrboOwner on 17 Sept 2023
Everett, thank you for taking the time to provide feedback on your stay. Though we do acknowledge your comments, it is important to understand that as a vacation home, items in the home do get used year-round. We routinely inspect all of our properties and use our judgment to replace anything that we feel has had its time. Looking at your suggestions, the whole home needs a facelift, and we just simply do not agree with that. We cannot overhaul the entire interior of a home on a regular basis. We do appreciate your comments and they were all noted. We are glad you enjoyed the rest of your visit, and we wish you luck on your future vacations!
Verified

4/10 Poor

Steven L.

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy

Disappointed

We arrived and found a note on the dryer stating it was out of order. I contacted the management company and was told they were waiting for a part. This was the last communication from the management company, I had to spend a morning in the middle of the week at the laundromat. I sent a message on Thursday morning because the pool water was not being heated, the management company never responded. Saturday morning the pool water was being heated again but we had to check-out.
Stayed 7 nights in Dec 2022
Response from VrboOwner on 17 Sept 2023
It is always disappointing to get a negative review, and Steven did have a couple of issues but we would like to add some context to what he is saying. The guest who left the day Steven arrived left a 5-star review, and was clearly happy with the home. No issues with any dryer to report. Indeed, when the cleaners went to the house they did all the washing and everything else in preparation for Steven's arrival but reported that the dryer was taking longer than usual. This was the beginning of an issue with the dryer that we have mentioned in other responses where a part had to be ordered. I would stress though that the dryer continued to work though we had to manually adjust something inside it until the part came in to fix it. What Steven is not saying here though is that he had stayed in one of our other homes for the 3 days prior to arriving here. He apparently had a really good time there and, at no cost to him, we extended his check out time until 2 PM to make the transition to this home a little bit easier for him and his family. That was 'terrific' according to Stephen, yet no review was left for the earlier stay which we found disappointing, especially as it was the same management company that catered so well for him there that is lambasted here. It is always sad when people are so selective that they choose to concentrate on a negative without giving any credit at all for a positive. Why is that? Anyway, regarding the pool issue, Steven contacted us at 10:40 AM on 12/15. The pool had been working fine until then by his own admission, but the breaker had tripped. We were there the same afternoon to put it back on again though. It did heat up the following day to full temperature but Steven left on the morning of the 17th. Again, it is disappointing to us that we did everything we could to address the issue and had it resolved within hours, thinking that the guest would clearly see that and acknowledge it, only to find a 2-star review waiting for us a couple of weeks later. That is the context that we think Steven forgot to mention in his attack on us, and while we are obviously sorry that not everything went to plan for him and his family in this home, we do wish he had taken his experience with Evergreen at both homes into account when leaving his review. Unfortunately, it seems as though that was beyond him.
Verified

6/10 Okay

Sherry B.

Liked: Check-in, location, listing accuracy
Disliked: Communication

Nice but needs some work

House was located in a nice location, 30 minutes to Disney. House needs work carpet needs restretched at top of stairs and in one bedroom, ants were in a bathroom and in the laundry room, which they sent someone out for. No room for 3 vehicles to park. Finally after waiting all day for a response had to call the emergency number to find out where to park 3rd vehicle. House needs to be deep cleaned a lot of dust on baseboards and in corners, leather couch in main living room needs replaced sagging and poor condition. Pool heater was NOT turned on upon my arrival pool was ice cold. Got that turned on so all was good. Overall would stay again if the issues were taken care of. House just needs a little tic.
Stayed 7 nights in Jan 2023
Response from VrboOwner on 17 Sept 2023
Hello Sherry. As always, we appreciate the feedback and we are sorry that your experience did not match your expectations. We take customer service very seriously and your comments have been passed on to various team members, and will be addressed accordingly. We want all our guests to have the best stay possible and everything we do is geared towards this. We try to be as honest as possible with the listing and the photographs so that a guest knows exactly what they are getting. We inspect every home before and after every guest and when presented with an issue, we address it within 24 hours, if the guest lets us know about it while they are actually here. We don’t always get things right but we really do try and if we let you down on this occasion, then please accept our apologies. What we would add here though is that the pool heater was on but unknown to us, the breaker had tripped. We had somebody there within an hour to reset it and an electrician later came out to replace that breaker. This was at a time when the guest had checked in 2 hours early at no extra charge and had complained within 9 minutes of arriving at the house. We tried to accommodate the early check-in and it would have been nice if that had been acknowlegded in the review. Regarding the parking, it is disappointing to see the comment that she waited all day for a response. This was the chain of events regarding that. She first mentioned the issue at 4:22 PM. I responded at 4:38. She wrote again at 4:48 and I responded again at 4:49. I then contacted the owner, who agreed to allow the items in the garage to be rearranged to accommodate the vehicle. and I passed that on to the guest at 5:05. The entire chain of events including all the emails lasted for 43 minutes. Not quite all day! We did address these issues for the guest and we do hope to see her again in the future.
Verified

6/10 Okay

June P.

Liked: Check-in, communication, location

Nice but could have been much better

Property itself has a nice layout and lots of potential. Unfortunately it is very dated and in need of some tlc. Needs new carpets as they were heavily stained throughout. The air con doesn't function properly compared with similar properties and time of year and temperature. The pool area has metal furniture which has rusted and isn't pleasant to use. Spa jets don't work properly but pool is a nice size. We did contact the managing agent and some of the issues were fixed immediately like the cleanliness and the pool lights not working and some of the door problems we had, so great marks for the speed and ease of contacting the maintenance team who were lovely.. but this properly really needs a lot of work on it, which sadly made the stay not as good as it should have been. Area is still nice on this estate. 7 out of 10, but could easily have been a 9 or a 10 if the owners invested some cash in keeping it functioning correctly and looking nice.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Billy R.

Liked: Cleanliness, check-in, communication, listing accuracy

Spacious and Comfortable Villa with Great Pool - A Few Updates Would Make it Perfect

We had a wonderful stay at this spacious Champions Gate villa, offering excellent value for our holiday. The management team provided comprehensive information before our arrival & was responsive to our needs during the stay, addressing our TV issue promptly. The villa's layout is fantastic, with plenty of room for everyone to spread out and relax. We particularly appreciated the extremely comfortable beds, which ensured restful nights after long days of activities. The pool area became our favourite spot, with the heated spa adding an extra touch of luxury to our evenings (though unfortunately, the jets stopped working during Thanksgiving weekend). While the property is well-maintained & clean, a few small updates would elevate the experience further. The kitchen could benefit from additional glassware and replacing some chipped dinnerware. A few more towels would also be convenient for pool use. The entry system, while secure, could use clearer instructions about the black disk sensor for first-time visitors. It's worth noting that the Champions Gate area has become significantly busier over the past decade both getting around the area & travelling to the attractions. The villa's strengths outweigh any minor suggestions for improvement. While we might explore different areas of Orlando for future visits due to local traffic this was purely a location preference rather than a reflection on the property itself. Ideal for: Families seeking a spacious, comfortable base
Stayed 15 nights in Nov 2024
Verified

4/10 Poor

Jeffrey G.

Liked: Check-in, communication, location, listing accuracy

Rude Owner to my wife

When we arrived check in was great. My daughter said the dryer is broke. My wife contacted Phil to let him know the dryer was broke. He started out by saying he didnt known the dryer was broke. Then he switched up and got mad because my wife had spoke with him numerous times and he never said the dryer was broke. His tone to my wife was rude and disrespectful. He know the dryer was broke because he said they ordered parts. She let him know he over charged us to heat the pool also. Phil got offended and told us to leave his property. I tried to speak with Phil to explain that his property is not up to part and he hung up on me and sent us a nasty message to get out his home. We drove 10 hours to be disrespected by this hateful host. He told us to get out immediately. Then he sent us a nasty message on vrbo, stating this his home for us to get out. The couch was broke, the dryer was broke, Phil stated you have 20 towels, he overcharged us to heat the pool, the gameroom was nasty. The sheets were worn and towels looked like rags. My family have never experienced a hostile host.
Stayed 12 nights in Dec 2022
Response from VrboOwner on 17 Sept 2023
Jeffrey is one of the worst guests we have ever had in any of our properties. 160,000 so far, this chap ranks right up there. It was email after email after email from him and though we responded, he did not seem to have the intelligence to read what was being sent to him from us. A prime example of this would be when we ask guests to pre-book the pool heat before they arrive. He got that email, read it, even responded to it, but despite having booked this house in March for an arrival in December he left it until the morning of arrival to request the pool heat. We sent him the payment request for a reduced rate for his 12 night stay of $175, but he then protested that he was being charged $400 and that we had not informed him of that. I asked him to show me the $400 request because it was clearly not there, as VRBO can attest to. He can see it for himself too but seemed intent on causing trouble even at this stage of the transaction. Of course he never did show me the $400 request but he did go an a rampage for what we believe was nuisance value, complaining about just about everything that he possibly could, all this before he even arrived at the home. When he did arrive at the property, we have to admit that the dryer was not working. Our cleaners had been in there the same day and cleaned everything in the home using the same dryer but there was an issue with it that we thought had been addressed by a tech just before and we were trying to address it again, with the part being ordered with express delivery. Unfortunately, when Jeffrey got there, his wife decided that she didn't want to stay there because the 20 clean towels in the house were not enough and she wanted a dryer that was working correctly. We explained that it was being addressed but Jeffrey and his wife both predictably became abusive to us and it was actually them that said they wanted to move to another home. I called VRBO to discuss options, but they agreed with me that it was completely irrational to want to leave a home for that reason at this stage. I called Jeffrey and told him that VRBO agreed with me that it was a gross overreaction by his wife which of course set him off again, showering us with insults and demanding all kinds of compensation. It was torturous to deal with him at this point. I tried not to laugh at his immaturity, but it was like talking to a petulant child. He made little sense with his high pitched rambling, but when he started making all kinds of threats to us I reluctantly agreed that he could move if he wanted and that we would refund him, which we ultimately did. There are just times in life when we all come into contact with the wrong people, where it just leaves you shaking your head, wondering just how such people have made it through life behaving like that, and what it was that made them like they are. That is where we were with Jeffrey, though it was hard to have any sympathy for him at that moment. I have the full transcript on the VRBO dashboard of all the communication Jeffrey and I had and I would be happy to share it with anybody that asks so that you can judge it for yourself if you wish to. At the end of the day though we get a 2-star review, and Jeffrey gets a pass despite being one of the worst people we have ever had to deal with. Thankfully, we will never have to deal with Jeffrey again, which is probably the only positive to take away from this bizarre experience.
Verified

4/10 Poor

Jessica F.

Liked: Check-in, location
Disliked: Cleanliness, listing accuracy

Needs Cleaning

The pool was the best part of this property, very relaxing and well kept. This was not the case with the rest of this home. As a person who enjoys a very clean and well kept home, the stay in this property was very stressful due to the obvious lack of care given to cleaning this property. The carpet was not vacuumed well at all - there was visible dirt and debris on the carpet throughout the house. The carpet had several stains on it throughout the house as well. The shower curtain liner in one of the upstairs bathrooms was filthy and in need of replacement. It was obvious the bathroom mats had not been washed prior to our arrival in any of the bathrooms. The washing machine was growing black mold in the silicone ring that seals the door shut and had an offensive odor. We found ants twice inside the microwave during our week long stay - even after they had sent pest control out the first time. There were tiny ants in the two small bathrooms upstairs throughout our stay. There is signage in the kitchen that pests are a natural hazard of staying in Florida - one of the ladies in our group has lived in Florida previously and never had issues with ants, so this seems to be an issue specific to this home. I would not recommend staying at this house and spent a majority of my stay regretting my decision to book this property.
Stayed 7 nights in Dec 2022
Response from VrboOwner on 17 Sept 2023
Hello Jessica and thank you for taking the time to leave a review of your experience. We are very sorry that you feel the way you do about your vacation home, but we do all we can to ensure a home is well up to standard and that includes inspecting every property before and after every guest. That attention to detail was carried out in this case too and we were genuinely satisfied with the home before you arrived. That said, we do take all feedback seriously and we have already shared yours with our team to help improve our services going forward. In our defense here, we feel some context should be added. During your stay, you never sent us one email mentioning any of these issues. In fact the first thing we did hear from you was a phone call 2 days after you arrived where you mentioned the ants in the microwave but nothing else. The ants in the microwave were actually caused by you leaving food in there yourself which is what attracted them in the first place, something that we do advise guests not to do. That being said, the only other issue you mentioned was about a bird flying around the pool enclosure, and you wanted it removing. That appears to be what bothered you the most but unless you can prove otherwise, none of the cleaning issues you now mention in your review were ever mentioned to us once during your stay. We understand you leaving some feedback but we feel that it was exaggerated in content and far from fair on us given that we do everything we possibly can to address an issue that we are actually told about. That was not the case here unfortunately, and I am sure you know that. Take care.
Verified

10/10 Excellent

Kathryn P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Disney vacation

The home at Valhalla Shire was beautiful and we had a great time. Especially enjoyed the pool area and pool toys. We will be back!
Stayed 7 nights in Dec 2022
Response from VrboOwner on 17 Sept 2023
Hello Kathryn. We are pleased that you and your family enjoyed your vacation in our home and hope you will come back and see us again in the future. Please note that as a guest you automatically become a member of the Evergreen Club and as such you will receive some discounts when re-booking your next stay, so please remember to mention that you are an Evergreen Club member, and state your reservation number when contacting us in the future. Your membership will save you money on your rental, on BBQ grills, pool heat if available, and other equipment too, and can also get you prioritized for early access to your home if and when available. We like to show our appreciation to our VIP guests, and thank them for their loyalty. It was our pleasure to host you ..... and we look forward to seeing you again soon!.
Verified

10/10 Excellent

Martin E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Vacation 2022 Part 2

Checking in to the house was quick and simple. We had a couple of minor issues at the beginning of the stay but the owner/manager responded very quickly and resolved the issue promptly. Was very nice to have all the room for the 5 of us. Spa was nice to relax in after a long day at the parks.
Stayed 10 nights in Nov 2022
Verified

2/10 Terrible

Ruth B.

Disliked: Communication

Never book with this host

The host was very rude and not helpful and was very unprofessional. I would suggest booking with someone else. We did take pictures to make sure that we left it in the same condition and he is one of those host that make up charges . We were down in FL during the hurricane and asked for assistance days before and day before with no help. He was to concerned about his guest , only himself and he said over and over again he had over 40 places and couldn’t help everyone . He called me mental or that I had a mental condition over and over because I called him out on his lack of help. I have never been treated by anyone this way. He treated me like since I was a women I was less then him. He also said I was a professional travel that likes to just take advantage . Not true as I do not travel much and when I do I have never once had a stay like this. The host have been nothing but amazing. Until this stay. I also informed him of the door coming off the henge and with a hurricane you think you would come fix it. As he stated he only lives 10 mins away and never came to fix it. There was a broken toilet seat I reported also. side notes they have lots of ants so be careful if you do stay and cockroaches climbing in the kitchen area. But again the worst part is the treatment, I have every word saved that he said to me. And remember to take pictures before and after so he doesn’t make up stuff that you did that isn’t true. Glad I covered my bases!
Stayed 5 nights in Sep 2022
Response from VrboOwner on 17 Sept 2023
What a stunning review, and symptomatic with everything that is wrong with the review culture on VRBO. Before I write my response, let me just say that I have every communication available to share with any interested parties. Both sides of this conversation would be sent to anyone with no omissions for you to decide just how truthful Ruth is being and whether or not I was as rude and unprofessional as she makes out. For a start, most of her conversations in writing were with Jennifer who is actually a woman. Secondly, she never mentioned anything about cockroaches at any point during her entire stay. She saved them for the review, bless her, so that she could pad it out a little bit more. The biggest part of her review revolves around the hurricane though and when I tell you what really happened, you will probably be as staggered as I was at the time. When we get a hurricane, we have a protocol in place and we send every guest staying with us a list of instructions with reassurance that when any curfews have ended, we will be visiting every home to assess any damage and take care of any issues. Hurricane Ian was always going to be a wet hurricane, not necessarily a destructive one. Nevertheless, we always expect the worst and prepare for it. It is quite true that I live relatively close to this home as I do all my properties, but my own home actually suffered more damage than all the others I look after except for one on this occasion. Still, we had many guests who were concerned here which is why I usually stay up the entire night during an event like this and I respond to emails or phonecalls that I receive right through to the next morning. On this particular night, I did just that but with my internet being intermittent, and water seeping through my own ceiling, it wasn't always possible to address everything immediately. That said, I did not sleep at all and did communicate with every guest who contacted us during the night, which did not include Ruth at any point. Not once, either by phone or email, easily provable On the day she was supposed to check out though, she sent an email saying that she was refusing to leave the home. I asked why and her response was staggering. She said it was because I had not called her during the night of the hurricane to ask if she was OK. She agreed that she had not communicated with us either but said that I should have called her to see if she was 'frightened'. She said I should have called to tell her that everything was 'going to be OK'. I told her that I am a property manager, not Dr Phil. I never said she was mental, but did suggest that she might be a couple of sandwiches short of a picnic. But to have someone refuse to leave a home for the reason she was giving was unbelievable and probably the most childish act that I have ever witnessed from any guest in the past. Of course, from that moment a 1-star review was inevitable, but should anybody read the entire exchange then you might at least see a different side to Ruth's story, and it goes without saying that we would never want her anywhere near us again in the future. Anyone who comes to Florida should know that hurricanes do occasionally happen, and that no company is going to call them in the middle of the night and read them a bedtime story. Unfortunately Ruth didn't. Is that really our fault
Verified

10/10 Excellent

Mike P.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Great house with everything you could ever want in a house

The property manager was really attentive, he contacted us to let us know the pool pump wasn't working, we hadn't even noticed and was fixed the following day, great service. The home is in a gated community which was spotless and very quiet, we hardly saw anybody, the house is large and has everything you could need, the kitchen had every electronic gadget known to mankind, there wasn't anything we needed. The Wifi was really fast, we are from the UK and like to watch USA TV in the evening to relax, main living area TV was massive with Cable, Netflix, Amazon Prime etc. Pool was great, overall we cannot fault the house and we enjoyed our vacation in it.
Stayed 10 nights in Aug 2022
Verified

10/10 Excellent

TaCory D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful home

The home was in a very nice gated community and we all enjoyed ourselves yes I recommend .
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Brandy E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great home away from home

10 out of 10 I would recommend anyone to stay at this property it was convenient to everything the pool was great the space was amazing the property was clean I will book this property for future vacations
Stayed 5 nights in Jun 2022

About the host

Hosted by Jennifer Bailey

Host profile image
Evergreen Florida Vacation Homes has been in the property management and vacation home rental business since 2001. We have earned our great reputation for service and attention to detail, and we are extremely proud of it.

We are a Premier Host on VRBO and a Superhost on Airbnb. We are a family-run business that cares very much about your vacation experience, which is evident in our exceptional online reviews.

When you book a home with us, you can rest assured knowing that we are a legitimate company who will always treat you fairly. Many of our guests come back year after year because of the outstanding service and the beautiful vacation homes we provide, and we value loyalty with returning guest discounts and extra services.

It will be our genuine pleasure to welcome you and your family to your home from home, and we very much look forward to seeing you soon!

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They consistently provide great experiences for their guests
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