8/10 Good
Tami S., Cascade, MT, USA
7 May 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Overall positive experience
I first want to say that the owners are very communicative and receptive to issues. When we arrived it was discovered that many items were missing for our stay including linens, toiletries etc. The owners made a late night delivery of needed items. Although we would have appreciated not needing a delivery, they went out of their way to do it.
Some items were not clear in the listing (propane was not included for the grill and no instructions for using the futons without tipping). The units were missing items like dust pans and hampers and were not well stocked for others like trash bags, which hopefully will be included for future guests. Overall there are quality issues with the floors and other items. The shower faucets were not standard and required random, non-standard positioning to get a hot shower (all of the faucet positions were dofferent). The queen beds squeaked horribly while just laying in them - loud enough to disrupt sleep in both of those beds. Hopefully that will be addressed. That said, the mattresses were very comfortable.
The location is convenient with the convention center nearby as well as grocery stores. It was also nice to have our group in one home.
I feel like the home can comfortably sleep no more than 20 behind doors - the fold out couches cannot sleep more than 1 person.
The house worked for our group and kept us together, which was exactly what we needed. However for the price we paid for the week we had hoped for a better experience.
Tami S.
Stayed 7 nights in Apr 2023
