6/10 Okay
Jen V.
21 Sept 2023
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness
Great Location w/ Great Views & Easy Access to Beach but Vacasa is a Lousy Property Manager!
Besides my complaints below we did enjoy our family vacation. We loved being right on the beach. Kitchen was pretty much fully stocked which was very helpful. Liked having an outdoor shower. The pool was open even though it was right after Labor Day. The bedrooms were spacious. The king size bed could be replace (was hard on the back).
Vacasa was a joke. There was light bulbs that needed replaced and they living room sliding door was extremely hard for even the men to open. Lot's of dust that you can tell doesn't get cleaned all summer. The windows and glass lamp globes were in need of a good cleaning. Could hardly see out the glass doors. I know salt water gives everything a film but that's Vacasa's cleaners job. Under the sink the sponge holding tray was gross. Also under the sink was mice droppings that you could tell had been there for a while. There was lot's of broken glass under the kitchen table (so glad our crawling baby didn't find that). There was a wet rag and hand towel in the kitchen hutch. There was a rag down in the garbage disposal and one hanging on the glass sliding door handle. Again the cleaners are not doing there job and to think we paid extra for cleaning. ugh.... We texted Vacasa every single day of our vacation to come replace the burnt out bulbs and to fix the sliding door but no one showed up until less than 24 hours before we had to leave. The only reason they came I feel was because I threatened to give them a bad review.
Jen V.
Stayed 6 nights in Sep 2023
