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Hang Tenn: Outdoor Living, Firepit, Game Room

Photo gallery for Hang Tenn: Outdoor Living, Firepit, Game Room

A cabin with a stone exterior, wooden deck, and a fire pit with chairs.
A wooden interior with a high ceiling, a staircase, and a view through large windows.
A spacious kitchen with a large island, wooden cabinets, and a built-in oven.
A rustic cabin interior with a wooden dining area, bar, and kitchen.
A spacious living area with a wooden ceiling, a staircase, and a kitchen in the background.

Reviews

8.8 out of 10
Excellent

Highlights

  • Family fun awaits
    Top-rated for families.
  • Your own private chef
    One of the few properties offering private chef services.
4 bedrooms4 bathroomsSleeps 11

Popular amenities

  • Shared communal pool
  • Spa pool on site
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Air-conditioning

Explore the area

View map
Sevierville, TN
  • Place, Next To Heaven
    ‪3 min drive‬
  • Place, Walker Sisters Place
    ‪4 min drive‬
  • Place, Great Smoky Mountains National Park
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪42 min drive‬

Rooms & beds

4 bedrooms (sleeps 11)

Bedroom 1

1 King Bed

Bedroom 2

1 Queen Bed

Bedroom 3

1 Queen Bed

Bedroom 4

1 Single Bed and 1 Single Bunk Bed

Other Space 1

1 Double Sofa Bed

4 bathrooms

Bathroom 1

Bathtub or shower · Toilet

Bathroom 2

Bathtub or shower · Toilet

Bathroom 3

Toilet · Shower only · Jetted bathtub

Bathroom 4

Toilet · Shower only · Jetted bathtub

Spaces

Deck or patio
Kitchen
Garden

About this property

Hang Tenn: Outdoor Living, Firepit, Game Room

An amazing cabin with excellent access, mountain views and privacy. Gather inside in the great room while the kids play in the game room. Prepare in cabin meals in the fully equipped kitchen and dining room. Gather outside in your hot tub on the your private covered deck and then gather around the firepit on a cool evening. This cabin has 4 bedrooms, 4 full baths and then a 1/2 bath for your convenience.

*** This cabin is located in Wears Valley. The cabin is easily accessible to stoplight 3 in Pigeon Forge. ***
** Seasonal Outdoor Pool in Subdivision
** Stocked Fishing Pond in Subdivision
Outdoor Firepit
Mountain Views
Hot Tub
1 King Bed
2 Queens
1 Twin and 1 Single Bunk (in bunk room)
1 Queen Sleeper in Loft - Sleeps 2
Gas Grill
Washer/Dryer
FREE WIFI
Free Local and Long Distance

Bedroom and Sleeping Arrangements:
Main Level - Bedroom 1: King Bed - Sleeps 2
Upper Level - Bedroom 2: Queen Bed - Sleeps 2
Lower Level - Bedroom 3: Queen Bed - Sleeps 2
Lower Level - Bedroom 4: Twin Bed - Sleeps 1
Lower Level - Bedroom 4: Single Bunk - Sleeps 2
Loft: Queen Sleeper - Sleeps 2

Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking must be staying in the cabin.

We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are no pantry items, spices, salt & pepper or coffee included - guests should bring these items.

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort cabin rentals.

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House Rules

Check in after 3:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 2532769vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

About the area

Sevierville

Located in Wears Valley, a neighbourhood in Sevierville, this cabin is in a rural area and near theme parks. Titanic Museum and Hatfield and McCoy Dinner Show are cultural highlights, and travellers looking to shop may want to visit Island at Pigeon Forge and Tanger Outlets. Ripley's Aquarium of the Smokies and Dollywood are not to be missed. Enjoy the area's slopes with skiing, and don't miss out on the sledging and ice skating.
View more Cabin rentals in SeviervilleOpens in a new window
Map
Sevierville, TN

What's nearby

  • Next To Heaven - 3 min drive - 3.7 km
  • Walker Sisters Place - 4 min drive - 4.4 km
  • Great Smoky Mountains National Park - 4 min drive - 4.8 km
  • Metcalf Bottoms - 5 min drive - 5.5 km
  • Townsend Visitor Center - 10 min drive - 11.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 42 min drive

Restaurants

  • ‪Sloppy Hog Saloon - ‬5 min drive
  • ‪Peaceful Side Social - ‬12 min drive
  • ‪Pawpaw's Catfish Kitchen - ‬7 min drive
  • ‪The Townsend Abbey - ‬11 min drive
  • ‪The Heavenly Roast - ‬4 min drive

Frequently asked questions

Is Hang Tenn: Outdoor Living, Firepit, Game Room pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hang Tenn: Outdoor Living, Firepit, Game Room?

As of 5 Aug 2026, prices found for a 1-night stay for 2 adults at Hang Tenn: Outdoor Living, Firepit, Game Room on 30 Nov 2026 start from AU$1,426, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hang Tenn: Outdoor Living, Firepit, Game Room?

On-site parking is available at the property.

What time is check-in at Hang Tenn: Outdoor Living, Firepit, Game Room?

Check-in begins at 3:00 PM.

What time is check-out at Hang Tenn: Outdoor Living, Firepit, Game Room?

Checkout is at 10:00 AM.

Where is Hang Tenn: Outdoor Living, Firepit, Game Room located?

Located in Wears Valley, this cabin is 2.1 mi (3.5 km) from Next To Heaven and 3.1 mi (5 km) from Great Smoky Mountains National Park. Metcalf Bottoms and Walker Sisters Place are also within 3 miles (5 km).

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 24 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

8.8/10

Cleanliness

9.6/10

Check-in

10/10

Communication

10/10

Location

9.6/10

Listing accuracy

Reviews

From a partner site

10/10 Excellent

Kelly B.

Great stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Excellent
Response from VrboOwner on 28 July 2026
Thank you for your review, Kelly! We are so very happy that you had an excellent stay. We truly appreciate you choosing Elk Springs Resort and look forward to welcoming you back for another great Smoky Mountain getaway soon!
From a partner site

10/10 Excellent

Eddie T.

Nice view.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was our 2nd visit to Hang Tenn. There's plenty of parking and privacy. We enjoyed the view and peacefulness. It's easy to get to. The water was a little cloudy, but this is probably temporary. When the sun came out there was a lot of "creaking and cracking" noises in the rafters. We like it here and would visit again.
Response from VrboOwner on 19 May 2026
Thank you for coming back to Hang Tenn and sharing your experience! We are glad you enjoyed the peaceful setting, privacy, and easy access, along with the beautiful view. We also appreciate you noting the water clarity and the sounds from the rafters with temperature changes—this helpful feedback will be shared with our team. We are happy to hear you would visit again and look forward to welcoming you back for your next stay!
From a partner site

8/10 Good

JoLee M.

Feedback

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Give more trashbags, coffee filters, and make sure dishes are clean that are in the cabinets. Also missing a cutting board. Thanks for a good time!
Response from VrboOwner on 20 Mar 2026
Thank you so much for your feedback—we are so very pleased that you had a good time overall! We appreciate you pointing out the need for more trash bags and coffee filters, as well as the missing cutting board. We will make sure those items are restocked and available for future guests. We also apologize for the issue with the cleanliness of the dishes in the cabinets—that is definitely not the standard we aim for, and we will address this with our cleaning team right away. Please know that we keep staff on hand to happily assist with any cabin issues during your stay 24/7. Thanks again for staying with us and for helping us improve! We encourage guests to book direct and save up to 15% on your booking, see you soon!
From a partner site

10/10 Excellent

Damien M.

Hang Tenn

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My experience was wonderful. This was my second time in Tennessee, and I really enjoyed this cabin. There was plenty of room for the family to relax.
Response from VrboOwner on 11 Jan 2026
Thank you for your kind words. We’re delighted to hear that you had a wonderful experience and that the cabin provided plenty of space for your family to relax. We truly appreciate you choosing our cabin and would love to welcome you back on your next visit to Tennessee.
Verified review

8/10 Good

Verified traveller

Liked: Check-in, communication, location, listing accuracy

Great location

The location and view were spectacular! Would stay here again.
Stayed 2 nights in Sep 2023
From a partner site

10/10 Excellent

LANDON D.

Weekend stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Awesome house and great porch with beautiful view. Wildlife everywhere. Pool table, hot tub, arcade and everything worked great. Bring shampoo!
Response from VrboOwner on 22 Oct 2025
Thank you so much for your kind review! We're thrilled to hear you enjoyed the house, the beautiful views from the porch, and all the amenities. We appreciate you choosing to stay with us and hope to welcome you back soon!
From a partner site

10/10 Excellent

Charles B.

Son's wedding

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We went to stay for our son getting married inCade's Cove. We had a ball!
Response from VrboOwner on 12 Sept 2025
Thank you so much for choosing to stay with us during such a special occasion! We are thrilled to hear that you had a great time celebrating your son's wedding in Cades Cove—its such a beautiful place for such a memorable event. It means a lot to us that we could be part of your joyful time, and we are so glad you had a ball! Wishing your son and his new spouse all the best for their future together, and we truly hope to welcome you back again soon! Remember, as a repeat visitor you will save 10% on future stays.
From a partner site

10/10 Excellent

Milay P.

⭐️⭐️⭐️⭐️ Great cabin stay — would definitely recommend!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: ⭐️⭐️⭐️⭐️ Great cabin stay — would definitely recommend!We had a wonderful time during our cabin vacation and would absolutely recommend this place to others. The cabin was cozy, comfortable, and a great getaway for our trip. The location and overall setup made it easy to relax and enjoy our time.That said, there are a couple of things that could be improved. The cabin could really use a deep cleaning, and it would be helpful to have extra bed linens available. One of the beds had pillows without pillowcases, which was a bit inconvenient. Also, we weren’t able to use the grill during our stay because it was missing the drip pan that catches the drippings, and the gas tank was covered in grease from previous guests.Overall, we still had a great experience and would stay again — just hoping those small details can be addressed for future guests!
Response from VrboOwner on 18 Jan 2026
Thank you so much for the awesome review and for taking the time to share such thoughtful feedback! We are really glad to hear you had a wonderful stay and that the cabin was a cozy, relaxing getaway for your trip. That means a lot to us. We truly appreciate you pointing out the areas that need improvement. We have shared your comments with our cleaning team to address the deep cleaning and linen issues, and we are very sorry about the missing pillowcases—thats definitely not how we want guests to arrive. We will also be making sure extra bed linens are available going forward. As for the grill, thank you for flagging that as well; we are taking care of the missing drip pan and cleaning the gas tank so it’s fully ready for future guests. Please know that we keep staff on hand to happily assist with any cabin issues during your stay 24/7. Thanks again for your honest feedback and recommendation. We would love to host you again and provide an even better experience next time! Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
From a partner site

10/10 Excellent

Cecil K.

Great Cabin in Tenn

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We truly appreciated your cabin and the stay was wonderful. The one thing I would like to see you do if possible is to install bathroom heaters in the bathroom. The Mathers in the bedrooms. Over all it was a great place to spend a week with our family. Thank you for your help in getting the cabin booked.Thank again Cecil and Family
From a partner site

10/10 Excellent

Sheila M.

Elk Springs Hang Tenn

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved our stay at Hang Tenn and will definitely stay on this property again. Everything was perfect.
Response from VrboOwner on 23 Apr 2024
Thank you for your kind words! We're thrilled to hear that you loved your stay at Hang Tenn and that everything was perfect for you. We can't wait to welcome you back to our property for another fantastic stay in the future! Remember as a returning customer you will receive 10% off future stays.
From a partner site

10/10 Excellent

Donna C.

Relaxing Time Away

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a blessed time. This cabin is perfect if you just want to spend quality time with your family and take in the beauty of God's creation. Loved it!!
Response from VrboOwner on 3 June 2024
Thank you for your lovely review! We're thrilled you enjoyed your time at the cabin and appreciated the beautiful surroundings. We hope to welcome you and your family back soon! We encourage guests to book direct and save up to 15% on your booking. Hurry back!
From a partner site

10/10 Excellent

Lyndsey R.

Best Family Vacation

Rating Details: The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Cabin is absolutely Beautiful. My Family and I had the best time. We would not only recommend this property, we are talking about renting it again next year... 10/10 :)
Response from VrboOwner on 8 June 2023
Thank you! We're thrilled to hear that you enjoyed your stay at our beautiful cabin. We appreciate your recommendation and would be delighted to welcome you and your family back next year. Your feedback means a lot to us. 10/10!
Verified review

10/10 Excellent

Jen G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Enjoy the Quiet Side of the Smokies

Appreciated the location of the cabin. Close enough to hiking and the sites of Pigeon Forge and Gatlinburg but in a more peaceful setting with nice views. Loved the location was close to Townsend (great local dining options and hiking). Cabin was clean and stocked with everything we needed - enjoyed the outside fire pit and entertainment in the basement. Property Management was the best we’ve experienced in our trips to this area. Great communication before and during the trip and quick response to a tiny issue upon our arrival (fireplace was not working but was fixed quickly).
Stayed 4 nights in Mar 2023
From a partner site

10/10 Excellent

A guest from Daniel Island, SC

Perfect Family Getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were so impressed with Hang Tenn. The cabin was spotless when we arrived. The furniture and appliances were well maintained. The views were incredible. We loved it.
Response from VrboOwner on 7 Nov 2023
Angela, thank you for the fantastic review. We strive to be the best in the business and so glad to hear that you enjoyed your time. We hope to have you back in the future!
From a partner site

8/10 Good

Linda S.

Hang Ten

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the area - beautiful - quiet and peaceful - floors in the cabin were not clean
Response from VrboOwner on 29 June 2022
Thank you for your wonderful review, Linda! We are happy you enjoyed your stay. Thank you for bringing this to our attention. We will share it with our housekeeping supervisor. Please do not hesitate to contact us during your stay should you find any areas that are not up to par. We are always happy to send someone out to assist you. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
From a partner site

10/10 Excellent

Jeffrey K.

Hang Tenn Review

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family had a wonderful stay at Hang Tenn! It's a beautiful cabin, well maintained cabin with great views. The rental office was quick to respond and very helpful with any questions that we had. I highly recommend anyone to consider staying at Hang Tenn.
Response from VrboOwner on 19 July 2022
Thank you for your kind review, Jeffrey! We are happy you enjoyed your stay and hope you will visit again soon. It has been a pleasure serving your. Remember, as a repeat guest you will receive 10% off all future stays.
From a partner site

10/10 Excellent

DAVID B.

Just close enough

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin is great location to relax or get to the activities. You must like nature because there is plenty of it. Bears and snakes are abundant. Had a great family trip!
Response from VrboOwner on 15 June 2022
It is delightful to hear that you enjoyed your recent cabin stay! The wildlife in the area is certainly beautiful. We are pleased that you chose to stay with Elk Springs, and hope you will make plans to stay with us again on your next trip to The Smokies. All repeat guest will receive 10% off all future stays! Thank you!
From a partner site

10/10 Excellent

Kristine M.

Amazing Views

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great week staying at Hang Tenn. The cabin has amazing views, great outdoor space and many games to play indoors and outdoors. The cabin is in a great location with an easy drive and well equipped with everything you'd need. Elk Springs immediately responded to any questions and requests. We had a great time and will be coming back!
Response from VrboOwner on 2 May 2023
We are so happy to hear that you enjoyed your recent stay in Hang Tenn, Kristine! It sounds like you chose the perfect cabin for your group to relax in, have fun, and create memories that are sure to last a lifetime. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you and stay blessed!
From a partner site

8/10 Good

Marcy H.

Amazing views from beautiful cabin

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed 8 days in this beautiful cabin. We have two teenagers and they loved having their own room and own bathroom. We loved the pool table and video games. The views were so beautiful and we loved eating on the picnic tables. We really liked being on the quiet side of the mountain and it is close enough to everything.
Response from VrboOwner on 7 June 2022
Thank you for taking the time to share your experience, Marcy! You selected a great cabin with an unbeatable view of The Great Smoky Mountains. We strive to be the best in the business, and we want nothing more than our guests to feel as though they have a home away from home while in our area. There is no time like family time, we hope to see you soon!
Verified review

10/10 Excellent

Kim M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Peaceful View

The cabin worked great for our family of 7 adults. The 4.5 bathrooms and 4 bedrooms was great so everyone had their own space. The view from the deck was peaceful and nice. We used the Hot Tub several times and it was nice and warm. Unfortunately people haven’t taken care of a few things and the Cornhole Boards have seen better days but we still used them and made it work. The location allowed for short trips to Gatlinburg and Pigeon Forge and we loved checking out the local shops and food in Wears Valley and Townsend. Plenty of Firewood for fires each night. Nice short trip to Cades Cove. Had a great week.
Stayed 6 nights in Oct 2024
From a partner site

10/10 Excellent

tom s.

Hang tenn cabin 1/20/23-1/22/23

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Love the location, very quiet and far enough away from the strip to escape the tourists. Cabin is very hot inside, in arrival several windows were left open with thermostat set at 68 degrees. None of the showers had hit water the first day even though the sinks in same bathroom had hot water.
Response from VrboOwner on 26 Jan 2023
Thank you for the feedback. We apologize for any issues during your stay. We do keep staff on hand 24/7 and would have been glad to send someone out for assistance during your stay. Please, next time give us a call! We hope that despite any issues that you were still able to enjoy your time while in our area.
From a partner site

10/10 Excellent

Carisa M.

Great Family Vacation Cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed our stay in this cabin with 2 families vacationing. Space was great with an amazing view that just brought on relaxation. You can see so many stars at night being away from a lot of lights. We loved not being right on top of anyone else. Downstairs bedrooms and gameroom were perfect for all the teenagers to hang out in. Cabin does need to include a 9x13 casserole dish, sponge and one larger bowl. Had a couple small issues but management company was easy to reach and responded quickly. We enjoyed white water rafting, zorbing and mountain coaster while in the are for some family fun! I would definitely stay here again for the view and amenities.
Response from VrboOwner on 3 July 2024
Thank you for your detailed review! We are delighted you enjoyed your stay and the amazing views. We appreciate your suggestions regarding kitchen supplies and will address them. It is great to hear our management team was responsive. We look forward to welcoming you back for more family fun! We encourage guests to book direct and save up to 15% on your booking. See you soon!
From a partner site

6/10 Okay

Bailey K.

Good for most part

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was great - loved the views. However, i reached out a few days before check in and asked if we needed to bring anything for the BBQ grill. I was told no, it's a gas grill and the propane is provided. When getting ready to grill, we found out the propane tank was empty. The listing states 5 bedrooms which is incorrect. The 5th "bedroom" is a pull out couch on the landing of the stairs. Lastly, check in was at 3, but we did not receive a code to get in yet. We arrived around 3:15 and there were still cleaners at the cabin who let us in.
Response from VrboOwner on 28 Nov 2024
Thank you for your feedback! We’re so glad to hear that you enjoyed the cabin and the beautiful views. We also truly appreciate your detailed comments as they help us improve. We sincerely apologize for the inconvenience with the propane tank. We will make sure to check the tanks prior to each guest's stay to avoid this issue in the future. Regarding the listing, we’ll review the description on the third party site to clarify the setup of the "5th bedroom" and ensure it’s accurately represented moving forward. We also apologize for the delay with the check-in code. We aim to ensure a smooth arrival experience for all guests, and we will address this with our team to prevent future delays. Thank you again for bringing these matters to our attention. We hope to welcome you back for a better experience next time!
From a partner site

4/10 Poor

Rebecca H.

Disappointed needs better cleaning.

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Unfortunately this will be our last time booking. We have stayed with Elk Springs Resort four times since 2019 and the cleanliness of the cabins has become unacceptable. This cabin was beautiful however sheets were dirty. Kitchen needs a deep cleaning. There were used foot corn pads and bottle caps under the beds. Jetted Tubs are unusable due to visible grime. Bare minimum cleaning was done between stays.
Response from VrboOwner on 15 Dec 2022
Thank you for the feedback. It is regrettable to hear that you were disappointed in these aspects of your stay, this is not Elk Springs standards. We do keep staff on hand 24/7 and had we known of this prior to this review we could have sent someone out to address these issues for you. Please, always make us aware so that we can fix these issues, we want all guest to be as comfortable as possible when staying with us. We hope that you change your mind and decided to come back in the future! Thank you!
From a partner site

10/10 Excellent

Elizabeth T.

Hang Tenn, Fall Get-a-way!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I had a wonderful experience in the Hang Tenn. There was plenty of room for all 11 of us. Beautiful cabin, wonderful experience. If you want an amazing view this is the cabin for you! What an awesome Autumn experience - the colors were brilliant and what a treat to wake up each morning to enjoy my coffee staring at the beauty. Spacious kitchen, easy to cook in. Very accessible location to Pigeon Forge and Gatlinburg, along with many things locally to keep one busy. It was so enjoyable we booked an extra night the day before we were to head home. Very accommodating and they pick up or call back within minutes of calling - even on the weekend. The rental staff were friendly, and very attentive with any issues that arise. I highly recommend utilizing their service. We will absolutely be back and we will only utilize Elk Springs for rentals in this area.
Response from VrboOwner on 1 Nov 2024
Thank you so much for sharing your wonderful experience at Hang Tenn! We’re thrilled to hear it was the perfect space for your family of 11, with everything you needed for a memorable autumn getaway. Those vibrant fall colors and a cozy morning coffee with the view truly are hard to beat! We’re so glad you enjoyed the cabin’s spacious kitchen and easy access to Pigeon Forge and Gatlinburg. It’s fantastic to know our team was able to help make your stay even better. We’re honored by your recommendation and can’t wait to welcome you back for more unforgettable stays with us at Elk Springs!

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