6/10 Okay
Verified traveller
28 June 2023
Beautiful place with a lot of issues
Walking up to front door, we first noticed all the trash on the ground right beside door. Like it had been swept there and not into dustpan. Then my son had to use the bathroom and the toilet downstairs was clogged before he even used it. My husband was able to fix that though and I got over the mess at door. Inside is BEAUTIFUL. Decorated very nice, beds were so comfortable, not the hard cheap mattress you usually get with a rental. The kitchen had everything you needed, just bring your food and done! We immediately went outside to swim in pool and noticed it was filthy so we couldn’t even get in. Then went inside to turn TVs on and I guess something was going on with their internet being down. The TVs DID NOT work the entire time we were there. When I texted about the pool, it took about an hour for someone to get back to me but they explained it is stained but will have someone come out to clean the dead bugs and debris out of pool. By the time we got back from Animal Kingdom, the pool was fine. I paid for heating though and it still felt cold in 90 degree weather. I just left it, complained so much already. TVs still weren’t working though and it took a few hours for anyone to get back to me about it. Ended up being a router issue and they wanted to send Best Buy out the next day, but we were leaving so it didn’t matter to us. All in all, it was an ok experience, but I wont be staying there again. The floors were very thin and could hear every stomp with the littles.
Verified traveller
Stayed 3 nights in Jun 2023