2/10 Terrible
Erin F.
19 Nov 2023
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Misleading and rude
There were hangers and construction materials strewn about in the lower bedroom. The posting says it sleeps 12 but the owner later communicated that it doesn’t actually sleep that many. The property pictures and instructions I received the day before the stay included information for using the hot tub. When asked about its functionality, I received no response. I later talked to the owner and the hot tub had been drained and winterized and could not be used. Property manager also communicated that the outdoor fire pit that is pictured in the ad could not be used. There is a permanent tenant that was confrontational about parking logistics. There is low water pressure in the house and at times no water flowed from the faucet. Ultimately, the property owner was passive aggressive instead of solution oriented and failed to take responsibility for remedying the difference between the advertisement and the reality of the rental. There is limited cell service which made communicating around the property issues even more difficult. If this continues to be rental, there should be more clarity around the capacity of the rental. The owner alleged that we violated the rental agreement by having a “party” when we had less than the number of people that the rental was advertise for If the rental is advertised for (12).
Erin F.
Stayed 2 nights in Nov 2023