6/10 Okay
Melissa S.
17 Apr 2024
Liked: Check-in, communication, location
Disliked: Cleanliness
A total monet
We come to PCB 3x a year and book at Emerald Beach every time. We LOVE the location/amenities and have had amazing units. This was our first time at this specific unit. I dont typically leave a review because reviews have always been spot on. However really want to this time as the most recent review is almost a year old and not accurate anymore.
The view, location and building amenities are absolutely amazing! The condo is BEAUTIFUL as in pics at first glace. The layout is good, the master bed and the couch is comfy, the kids liked the bunk beds as well. They LOVED the rug and slept on it stating it was more comfortable. Super cushiony and soft.
However, we experienced problem after problem once we arrived. I wish I could include the pictures/vids I took. Condo was not clean and in disrepair. The shower is TERRIBLE & leaks We found black mold covering large area in kitchen. Oven door broke on me. There was an old roll of TP sitting on the bathroom counter, papers on the counter, dishes had food stuck on the, bottoms of our feet were BLACK within minutes, trash on the balcony and under curtain. we thought the balcony door was broken but in fact it is just super heavy and stuck. I had to have my daughter’s boyfriend muscle it open. Closing it was next to impossible. It definitely needs serviced. The blankets and sheets were not washed or put back on dirty, there was a stick and hair. The bedspread is covered in stains on the back side. & so much more
Melissa S.
Stayed 6 nights in Mar 2024