8/10 Good
Samira S.
2 Jan 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
New Years Getaway
Overall we were impressed with the cleanliness of the property.
The size was just right for our group of 9 with exception of the bathrooms which were much smaller than what they look like in the pictures.
They do have strict rules around number of vehicles, parties, and noise due to ordinances but this wasn’t an issue for us.
We were very disappointed in the fact that we were unable to use the heated pool. We specifically booked a house with a heated pool to utilize with our kids. The temp was set to 80 initially but it was only at 72. After speaking with the property management team they explained that it takes a while to heat up (mind you we asked for it to be heated and ready to go on Friday for use on Saturday and Sunday). The pool never heated up and instead cooled down to 68 after they increased the temp to 90. The management team was helpful and didn’t charge us the fees since we weren’t able to use. Hopefully they fix the heating issue in pool before others book to use.
Otherwise, it was a nice house. Very clean. And property management team were readily available and easy to work with!
Samira S.
Stayed 4 nights in Dec 2023