4/10 Poor
Valerie V.
15 Apr 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Great location but VERY misleading home
The location of the home is ideal. Right on the beach. The home itself was not very clean. The amenities listed either were not available to guests (fireplace) or did not work (hot tub jets and sauna). Towels and sheets had stains and there was so much dust in the vents air could not adequately get through. There was dust and cob webs in the upstairs hallway and on fixtures. The dishwasher was out of service but left loaded with dirty dishes from previous people. The house sleeps 14, but there are not enough dishes or silverware for everyone at one time. We had to purchase paper plates and silverware to use during out stay. There were 2 garbage bags left for 14 people over 3 days. We had to purchase garbage bags. The upstairs main toilet did not operate correctly and we had to remove the lid every time someone had to flush to ensure the handle did not fall off. There was visible water damage on the ceiling above the fireplace in the living room and a small hole where it appeared to have been drained. If amenities are not available to guests or not functioning properly, they should not be listed as a "perk" of the home. The cleaners showed up before checkout time. Did not go above and beyond by any means. Bedding is noticeably aged and well used. Couches have boards under the cushions and are very uncomfortable. The white chairs in the living room have foam pads covering springs poking out. Streaks were left all over windows and mirrors. Very poor quality care of the home.
Valerie V.
Stayed 3 nights in Apr 2024
