This property was nothing like the photos or description in the VRBO listing. Upon arrival, we found takeout containers scattered on the lawn, cigarette butts on the porch, and overflowing trash cans. The house smelled musty and was not properly cleaned. The kitchen was worn, pots and pans were dirty, and hair was found in the shower beneath the bath mat.There were serious maintenance concerns. Windows were taped shut with packing tape, the bedroom skylight had water damage and peeling paint, and the sliding glass door did not close properly, leaving a gap large enough for rodents or animals to enter.Several advertised amenities were unusable. The hot tub had low water levels and scum around the waterline, making it unsanitary. The pizza oven, a major reason we booked this property, was filthy and filled with debris. The putting green was covered in leaves, and landscaping was overgrown.Communication was equally unacceptable. I contacted Carlos on September 22 before arrival and received no response. I subsequently reported the garbage, sent photos documenting the property's condition, and requested a refund. Carlos never responded. VRBO also attempted to reach him without success.This property was misrepresented, poorly maintained, and unacceptable. We paid for amenities we could not use and accommodations that did not meet reasonable cleanliness standards. I am requesting a FULL REFUND.