6/10 Okay
Jessica H.
29 Mar 2024
Liked: Cleanliness, communication, location, listing accuracy
Hate to leave a poor review…
My family and I stayed at this property for a week over spring break.
Things we liked:
The baby stuff (pack and play, high chair), pool, location, and price.
Things that could’ve been improved:
* We didn’t receive a building/unit number in advance, so we didn’t know where to go when we arrived. I called the host and she called me back shortly after. We found the building but the access code for the smart lock didn’t work, so had to call the host again and she reset it. We appreciated the responsiveness, but after 12 hours of traveling with two young children the extra hoops were pretty frustrating.
* It could’ve been better stocked. Things like k cups for the Keurig (there were 2, decaf), paper towels (1 roll), wash rags (there were 3 very scratchy ones)…little touches go a long way.
The reason why we won’t stay here again:
The downstairs neighbor. We arrived around 8pm. We were in the process of unloading the car and moving in bags and kids when my husband was approached by the man living downstairs. Without introduction he simply said (in an aggressive tone) “Are you the one upstairs?” (Yes) “You have kids?” (Yes) “You woke me up.” My husband apologized and we tried our best to move in and get everyone settled quietly. For the next few nights the neighbor blasted bass heavy music and TV at dinner time/kids bedtime. It was unnecessarily loud; felt like it was in retribution for that first night. We felt like we were walking on eggshells the rest of the week.
Jessica H.
Stayed 7 nights in Mar 2024
