The Surf Shack H2O! Radiant Rich Sunsets From Back Back Bay to Sandbridge Beach!

Wow, thank you so much for the incredible 10/10 review! Reading your feedback completely made our day, and we couldn't be happier to know you had such a memorable experience. We always strive to provide a perfect home away from home, and it’s wonderful to know we succeeded during your visit. You were absolute pleasure to host, and you have an open invitation to return whenever you need another relaxing break! Safe travels until we see you next time!

Thank you so much for taking the time to share your review, and we are thrilled that the saltwater pool and the incredible views of Back Bay were the highlights of your family's stay! It is wonderful to hear that the location made it so easy and fun for your little one to head straight to the pool in the morning. We also sincerely appreciate your candor regarding the areas where we fell short, and we want to address your concerns directly: Pet Hair & Smoke Smell: We enforce a strict no-pet and no-smoking policy for the comfort and safety of all our guests. We are deeply sorry that you found dog hair by the bunk bed and that a bath towel smelled of smoke. This is completely unacceptable. We have already addressed this with our cleaning team to ensure they perform a more rigorous inspection and deep-clean between guests. We will also be replacing that set of linens immediately. Checkout Expectations vs. Cleaning Fee: We completely understand your frustration regarding being asked to sweep despite paying a cleaning fee. The checkout request is intended to prevent pests and keep major messes from setting in before the crew arrives, but we hear you loud and clear. We are currently reviewing our checkout checklist to ensure it feels fair and reasonable for our guests who are already paying a cleaning fee. Thank you again for helping us improve. We are so glad the trailer had everything you needed, and we hope to have the opportunity to welcome your family back for an even better, flawless experience in the future.

Thank you so much for your kind words and 5 star review! We're glad you enjoyed your stay and that everything met your expectations. It means a lot to us when guests take the time to share their experience. We'd love to welcome you back anytime! Until next time, Susan

We're so glad to hear you had a relaxing vacation and enjoyed visiting your family and another resort during your stay. It's great to know the bed was comfortable and helped make your trip even more restful. We'd love to welcome you back anytime!

Thank you! Please come back to see us soon!!

We’re so glad you enjoyed the cottage and the peaceful community. It was a pleasure hosting you, and we’d be happy to welcome you back anytime!

Please come back anytime!!!

Kevin, We are extremely happy that you were happy with your stay and invite you to return again soon! Until next time- Susan

Denise, We are thrilled you enjoyed your stay! Until Next Time, Susan and The Surf Shack H2O Team

Laurie, We agree the location is unbeatable and the sunsets are impressive! We are unaware of "some quirks" but would like for you to share them with us to ensure the next guests have a lovely visit. We invite you to return and thank you for taking such great care of the cottage during your visit. Until next time, Susan

Karin, Thank you for your thoughtful review! We're so glad you appreciated the cleanliness, comfortable bedding, and towels, and that the air conditioning and fans helped keep you cool during your stay. It was a pleasure hosting you, and we’d love to have you back anytime! Until next time, Susan

We’re thrilled to hear you enjoyed your stay at the Surf Shack and that your son made the most of the dock for fishing—it’s one of the best parts of being there. We’re glad the location and nearby seafood spots added to your experience. We look forward to welcoming you back again soon!

Jason, I am thrilled you had a peaceful vacation and I hope that you will return soon. Until next time, Susan

Thank you so much for your thoughtful review! We’re delighted to hear that you enjoyed the cozy charm of the cottage, the stunning sunsets from the porch, and the easy access to the beach and kayaks. It’s wonderful to know the welcoming, family-friendly atmosphere of the community enhanced your experience. We also truly appreciate your note about the dryer — we’ve since upgraded it with a brand new unit for future guests. We’d be thrilled to host you again soon! Warm regards, Susan

Thank you for such a wonderful review! I’m so happy to hear you and your family enjoyed the RV, the resort amenities, and especially those gorgeous sunsets from the deck. It’s great that the girls had fun fishing and kayaking, and I’m glad the nearby pool and beach added to your stay. I truly appreciate your kind words and would love to welcome you back anytime!

Thank you so much for your thoughtful review! We’re glad you enjoyed the location, easy beach access, and the pool. I appreciate you letting us know about the DVD player—I’ll be sure to take care of that. It was a pleasure hosting you, and I’m so happy you found everything you needed in the home and that our on-site hostess was helpful. We’d love to welcome you back anytime!

Lisa, Thank you so much for your review. We would love for you to visit again. Until Next Time - Susan

Scott, We agree! The sunsets are amazing from the deck! Thank you for your review. We hope to see you again soon. Until Next Time - Susan

Thank you Amanda for your review. We would love to have you guys back when you can get away! Fall is always lovely. Have an amazing Summer

Alicia, Thank you for your review. We love the sunsets too! We invite you to return any time! Until next time, Susan