Edgewater Tower III #1002 | Fantastic Amenities & Views!

Hello Rachele, Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team

Thank you for sharing your experience with us! We’re thrilled that you enjoyed the phenomenal views, beautiful space, and convenient location. It’s wonderful that the unit had everything you needed for a comfortable stay from the kitchen setup to the laundry and that you appreciated the security and ease of access throughout the property. Regarding the cleanliness issue, Upon review we do not show that this concern was reported during your stay; had we been notified, we would have promptly contacted our local Property Managers to address it right away. Nevertheless, your feedback has been shared with our Operations Team for review and resolution. Your feedback is invaluable as this helps to enhance the overall guest experience and we hope to have the opportunity to host you for a future stay. Your Southern Team

Thank you for sharing your feedback with us. We’re pleased that you found the unit very clean, and we appreciate your feedback regarding the bedding comfort, living room seating, and the smoke detector issue. We sincerely apologize for the inconvenience caused by the experience encountered during your stay. While we do not see a record of these concerns being reported to our 24/7 Guest Services team during your stay who are always available to assist and promptly notify our local Property Management team, we understand how frustrating these experiences can be. Your feedback has been shared with our Operations Team for review and resolution. We value guest feedback as it helps us identify areas for improvement and enhance future stays. Thank you again for staying with us and for providing your insights. We hope to have the opportunity to better accommodate you in the future. Your Southern Team