6/10 Okay
Amanda L.
10 May 2025
Liked: Communication
Vacation to Remember
Our flight was delayed & resulted in us getting into PR well past the check in times. Despite that, Vincent and his team made sure someone was there to check us in after we arrived around midnight. Unfortunately upon entering this property, although it appeared beautiful and clean, we noticed right away roaches in the kitchen and bathrooms. Vincents team stated that they are required to exterminate every month all at the same time and one of the neighbors may have went off schedule. He was not previously aware of roaches. It did not appear that there was a long time infestation. Vincent had his son come back immediately to bring us to another one of his units. He allowed us to check it out and ensure it was up to par. This unit did not have roaches that we found. It did not appear to be as clean but in their defense they were not expecting any guests there and likely would of had it cleaned if so.Pros:- VERY responsive host- Comfortable master bed- Plenty of towels- Lots of needed toiletries- Ample space for a family- Fishing poles, pool/beach supplies provided- Grocery, dollar store, and restaurants close byCons:- Lots of ants, flies, spiders, etc. Bathroom screen was torn causing this to be a bigger issue. - many of the metal decor/shelves were rusted. - Tubs were peeling- Mold on bathrooms/shower curtains- bunk bed mattresses were extremely uncomfortable and thin. - 3 Pools, filthy & unswimable.Will use host again but in one of their other properties.
Amanda L.
Stayed 10 nights in Apr 2025
