2/10 Terrible
Sasha L.
1 Aug 2023
Liked: Check-in, communication, location
Disliked: Cleanliness
Not Clean
The property manager is great at answering messages and the view is spectacular but otherwise I would pick another property. They changed the check in and check out times on us because of the need for additional time to clean. However, the place was FILTHY. the floors were sticky and definitely not mopped, the bedrooms had food on the floor (so there is no way it had been vacuumed). There were dead bugs on the counter (so obviously that wasn’t wiped down). When I reached out to the manager I was told I should’ve sent the message sooner and they would’ve sent the cleaning crew. So instead of an apology I paid for a cleaning fee and checked in later for a cleaning that didn’t happen. i would’ve had to inconvenience my family by having a crew come back and clean (for the first time) when it all should’ve been done in the first place. The house had great potential but is run down and not updated at all.
Sasha L.
Stayed 3 nights in Jul 2023