The cottage is beautiful and spacious - very accommodating for large groups and is exactly as the description however as an ex-housekeeper its very clear that they do not hire a cleaning company after the stay and if they do they really should source out a better one - for the almost $400 cleaning fee i would expect that there was not cobwebs in every corner, i expected there to not be dirt on the stairways when walking in and for there to not be water spots on the taps and shower handles almost as if someone used them when we first arrived.
In addition to this, the checkout time is extremely early, with no option for a late checkout - i asked to pay for an additional day (3 days before my vacation) and there was no communication from the host, i had to call VRBO to get the clarification (a 40 minute phone call the first night of my vacation), they assured me it was fine and that the host would extend the stay later that evening and that they “just didn't see it” all that for me to get a message from the host a few hours later saying they wont do just that, and that the day is “booked” - which it wasn’t 3 days prior when I initially requested. I believe they booked it after I requested and just didn't want to deal with it so instead ruined part of our vacation.
Overall, its a nice home in a nice location. I love the added benefit of the pool and the lake but the home should have been way cleaner and the host should communicate better.