2/10 Terrible
Kimberly H.
12 Apr 2024
Disliked: Cleanliness, communication, listing accuracy
The 90s called - they want their house back
We booked because of size of property and a hot tub.
1 day prior to check-in (conveniently after the opportunity to get any money back for canceling or adjusting our reservation), the host sent a page of check-in instructions - including the hot tub being "down for repair." This is commonly known as bait & switch.
Upon arrival, we discovered several cameras on the premises. This was not disclosed in the listing.
The host is responsive, but not hospitable (asked us to get our own information about whether we could walk the golf course right next door without golfing).
None of the furniture has been updated, the cabinets are falling apart and crooked. The entire house had sort of a moth-ball aroma. The "King bed" is just a King bed FRAME with 2 twin mattresses on it. The kitchen had plenty of dishes, cookware, etc. - all dirty. Spills and crumbs everywhere in drawers and cabinets. We washed every dish and utensil BEFORE we used them. Stovetop grill is non-functional - we attempted to ask the host for help, but it took them 2 hours to respond to our inquiry, so we ended up having to take all 6 people out to eat, instead.
Several of the blinds are stuck, broken or inoperable.
The property is in a safe location with great views. But in desperate need of heavy remodeling and probably a break from guests until the issues with the listing, honesty of the host, and full functionality of everything in the home as-advertised (hot tub, king bed, grill on the stove) is restored.
Kimberly H.
Stayed 3 nights in Apr 2024
