10/10 Excellent
Alma S.
1 July 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
A little warm
Check-in and customer service was the best I've had in a while. I can not complain about that. The hotel was very clean for the most part. Good parking spots and getting in the building was very easy once you had your key. The pool was great and I enjoyed their spa.
The bad thing was that
1- the ac did not work. It got really hot during the day, the thermostat said 65, but the room never went under 70, which still felt hot for us.
2-When we showered the water went onto the outside of the tub, leaving a huge puddle of water. We used every towel they had trying to dry it up and placing them outside so they could soak the water. I mentioned it to the front desk and the nice lady gave us more towels and said if we needed it to be dried up to ask the housekeeper. We didn't ask, we just dried it up and went about our day.
Those are small things that can overlooked. Would I stay there again, yes, BUT I would ask for the room to be cleaned throughout our stay.
Alma S.
Stayed 3 nights in Jun 2024