Amelia Island Relaxing 2 Bedroom Condo at Amelia Landings

Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the challenges you encountered and appreciate your concerns, as they help us improve our services. At your initial contact with us, we offered a full refund and the option to cancel your reservation, understanding that the accommodations and location were not to your liking. You mentioned you would consider it, and later chose to stay. We respect your decision and were committed to addressing your concerns during your stay, including the mattress issue. We promptly arranged for a replacement within 24 hours and communicated this to you via message and text. Regarding the distance to the ocean, we strive for clarity in our listings, and the 13-minute walk is accurately noted. We understand that different guests have varied expectations, and while this property may not have met yours, we have had many other guests who have thoroughly enjoyed their time here. We genuinely regret that your experience did not reflect the high standards we aim to provide. Your feedback is invaluable, and we will continue to work diligently to ensure our guests have a wonderful stay.