2/10 Terrible
Samantha
30 Apr 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
First of all the communication with the host was non existent. First red flag. When I got to the property I was in complete shock. The windows aren’t sealed shut which is a huge safety concern. The furniture wasn’t the same as in the pictures and what was there was covered in stains. The carpet was covered in stains in every room. Doors were coming off cabinets pictures were coming off the walls. The tvs do not work. The mattresses were stained. There was mold in the bathtubs and multiple bottles of shampoo from previous guests. The toilet seat was broken. The oven was dirty. This property is filthy and a huge safety concern. I decided not to stay. I contacted the host and still have not heard back. I contacted VRBO they did absolutely nothing. In addition after contacting my credit card I was informed that the property owner was trying to charge my card a second time. This property is a scam. Beware. I have over 50 photos that I submitted and it was determined by VRBO that it was simple wear and tear. This company is completely unprofessional and have no ethics. I would not recommend this property or using VRBO. Get yourself a hotel. There are all these rules and regulations that protect the property owner but nothing to protect you.
Samantha
Stayed 3 nights in Apr 2024