House, 4 Bedrooms, 3 Baths, (Sleeps 12)
Your Wells & Bennett Team
About Your Wells & Bennett Team
Wells and Bennett Realtors
100% refund if cancelled at least 60 days before arrival date.
Great location to Northstar Resort
I stayed here for a weekend with two other family friends and it was great. The house was spacious, clean and we loved the room with the 3 bunk beds for the kids. The location was perfect to Northstar resort, Safeway, Starbucks and gas station. The reason I gave them 4 stars out of 5 was the miscommunication between the property management and myself regarding the hot tub. When I looked at the listing, the house did not list a hot tub so I was aware of it. However, I received a couple of emails regarding checking in and guidelines and rules for the house that provided mixed information. One email said that we are supposed to bring our own towels for hot tub use if indicated because the towels in the house are not meant for outside use. Then I got information regarding hot tub hours. Hence, I likely thought I must have mistaken about the house having a hot tub. When we arrived, the house is covered with snow so we did not know if the hot tub was hidden under the snow somewhere. I emailed the person in charged of the property and I received a rather unpleasant response insinuating that I must not have looked or read the property listing. I figure if they are sending out generic emails and information for all properties under their management, then they should expect people questioning an amenity that was provided in an email and including in the guidelines and rules of the property. Overall, I had a great time and the property was great for what we were looking for so I would definitely stay at the place again.
This home absolutely has no hot tub. If it did, the hot tub clearly listed in the title, amenities, the description and in the photo gallery. We certainly don't set out to deceive any guest. The guest referring to our standard guest templates that address homes with hot tubs. It is not our fault that the guest did pay any attention to this amenities or ask the question if the home has a hot tub. We are always happy to clarify what our homes offer. Quite often people look at many different homes and get confused on a home amenities - that's likely what happened here.
The house is spacious,clean, with excellent arrangement of bedrooms for three families, good cooking space and all the equipement one could wish for. We were two grandparents, two other families with children, it all worked well for us.
Great location but needs some fixing
This is an amazing location. Just 3 minutes to local restaurants and shopping. The house is easy to find and there was enough space for our guests. The bunk room was enormous, and it was fun for our family and friends to bunk together.
I made a big mistake in violating the no dog rule. I accepted responsibility and was informed of the $250 penalty, and I agreed to it also. Even though our dog was only there one night, I still violated the house rule. It has been two weeks and I have yet to finalize the penalty because of lack of communication with Tahoe Rentals. I have patiently waited for my final bill and still no email to confirm total. Also, our dog had been triple coat shed the day before we rented, still we violated the rule, but her shedding was kept to a minimum. There was a neighborhood dog who kept trying to enter the back door throughout the weekend. I would be aware and don't allow him/her in. It seemed very accustomed to the house.
According to Tahoe Rentals we have other charges coming but they were only specific to one charge. Apparently, they said that someone threw up in the front yard. All members of our house concur that nobody was drunk, and no one saw any activity of the sort. We had 15 (with help from the neighbors) loading our van and cars full of our belongings. One of us would have easily come across it while loading. It would have been hard to miss. Possibly a neighbor? There was a party up the street around the corner.
The house seems to have plenty of toys, but I would ask if they are available to renters. I saw kayaks, chair, and even snow shoes (I think). They seemed tempting, but I didn't want to assume permission.
The kitchen is well equipped and modern. What lovely appliances including a five-burner gas stove. The fire place, garage remote, vacuum cleaner, and broom were all not working. We borrowed some from the neighbors (my sister- in-law) two doors down.
A guest took a bath upstairs in the master bath and a leak sprung flooding the down stairs. We had to split the ceiling to drain the water out. It looks as if it had been patched multiple times previously.
The rest of the house seems dated and musty. It is a mid-80's style. The beds are cozy. There is an abundant number of towels and linens. There was a nice supply of spices in the kitchen.
We loved our stay, just didn't connect on all levels.
But it was all about the location for us. However, it shouldn't take 2 weeks to close out.
Yes, you are correct in saying this home is in an amazing location, easy to find and enough space for the entire family.
The violation of the family dog joining you, knowing the rules that were agreed to is truly unexceptionable if it is one day or more, no matter how hard you prepped the pet. There is reason to believe it was more than one day.
The lack of communication is only from waiting on the billing from the carpet/upholstery cleaner. It takes time on getting a home back in order after a violation.
Regards to the vomit clean up on the front porch area, the cleaner has photos and willing to share.
Regarding the items "broken" Tahoe Rentals would be happy to assist in repair if notified before departure as stated in the contract you chose to ignore.
The plumbing issue was repaired. Thank you for bring this to our attention.
The bottom line to all of this stems from being caught; and in not being truthful from the start about bringing your pet.
Your billing will be to you shortly.
The cabin was clean and it had everything we needed. The view from the porch was absolutely beautiful. Location is very convenient. We all had a great time.
We had a good time at the Ginochio cabin even though there was a lot of smoke from CA. fires. Now we know what we won’t need to bring on our next visit. There are so many extras not available at other rentals. Games, big pots and pans, water toys and rafts - just what we needed. Also lots of winter toys for the snow. Comfortable, with a nice layout. Lots of space outside for ball throwing, frisbee, and games. Plenty of beds for all - bunk beds are interesting design. Single bed on top and double bed on bottom.
The cabin was exactly what we had hoped it would be. We were not disappointed.
Our large family had the best time. All the our kids and grandkids were there and we had plenty to do. We went to the lake and played board games and played corn hole in the yard. The kitchen had everything we needed to make all our meals. We will definitely be coming back.
Thank you for sharing your cabin with our family.
So glad we could host your wonderful Tahoe vacation!
close to the North Tahoe Regional Park with winter sledding and snowmoblile rentals - summer hiking, tennis, ball fields, also very close to one of Tahoe's best beaches at Kings Beach State Park