4/10 Poor
Jason B.
18 Apr 2024
Liked: Location
Disliked: Listing accuracy
The good and all the bad
I will start by saying the furnishings at this property were exactly as shown, very beautiful. Location and neighborhood were great. Beyond that, this property was a bit of a nightmare. We spent a lot of time on the phone with management to fix numerous items during our stay.
1.We paid to have pool heated. After arrival, we were told it wasn't a heated pool. This was the main reason we rented the property.
2. Construction material left around the property
3. Wifi wasn't hooked up for guests, we waited 2 days for maintenance to connect it.
4. The grill didn't have propane or hose connected to it, again another maintenance call.
5. The AC went out during our stay prompting yet another call to management.
6.The backsplash surround wasn't fixed to the wall and fell on our son-also random finishes throughout not completed.
7. No hammocks on the dock as shown in photos, so this was not really a useable space.
8. No batteries in the remotes forTVs and they were not set up-and no instructions on the property for this. Another maintenance call.
9. There is an air fryer to use, but it was filled with old food and we had to clean it out before using it.
9. No instructions that we needed a key fob to access the beach or instructions to get there. We found the key fobs later in a random drawer.
10. There are cameras throughout the property including facing the pool and on the porch.
NOT ACCEPTABLE FOR A LUXURY RENTAL. OVERALL VERY DISSAPPOINTED.
Jason B.
Stayed 6 nights in Mar 2024