8/10 Good
Denise M.
1 May 2025
Palmas Overlook Vacation
Lovely well-appointed home with plenty of space for large group of diversely aged individuals. We were comfortable, each with a terrace view.Home & grounds were well-maintained & aesthetically pleasing, blending in with the splendid tropical setting & unlike the surrounding villas--private. Private pool. Unfortunately, adjacent construction interfered with the ambience a bit. Use of golf cart was a plus our younger adults enjoyed.Homeowner (distinct from on site manager) is exceptionally pleasant & responsive.Major issues: 1. Check in process--inflexible. Although, we appreciate the personal touch, it can add to guest stress if pressured to arrive at a specific time. Providing keyless entry or lock box may be a viable solution. In addition, print out important instructions & place in binder eliminating hurried on-site manager. QR opened inconsistently. 2. Amenities-- FYI-Guest passes are only valid Mon-Thurs. Club may be closed weekdays for maintenance as well. Guests should craft alternative plans or get beach access at the Wyndham. (Parking fee applicable). Club related matter. 3. Hot tub was tepid at best. 4. Gate entrance fob malfunctioned. Obtain link to access code from the accommodating owner. Minor stuff--some house supplies stock was low for party number. 2nd floor bathroom could use some repair. Overall, the home was beautiful and made for an extremely nice stay for our crew. We thank the gracious host for helping us create wonderful family fun memories.
Denise M.
Stayed 7 nights in Apr 2025