2/10 Terrible
Gregory M.
4 Aug 2025
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Formal Complaint Regarding Deceptive, Hostile, and Discriminatory Property Experience
This property is blatantly misrepresented and operated in a manner that is deceptive and retaliatory. It is advertised as a waterfront rental with beach access, yet there is absolutely no safe or accessible path to the beach. The house sits well above the shoreline with no stairs or access point—this is a clear case of false advertising.Upon arrival, we found the home unclean and poorly maintained. The hot tub was dirty, faucets were broken, there was no firewood as promised, and no basic supplies like garbage bags. The listing claims to accommodate 10 guests and allow pets, but the property was not equipped to meet those standards. It lacked the amenities and readiness one would expect from a legitimate vacation rental.After voicing our concerns, the host (Yi) retaliated with false accusations that we had violated house rules and sent a fabricated invoice for over 1,000. While my wife and I were dining peacefully off-site, we received a threatening message stating our stay had been canceled and we had one hour to vacate—or the authorities would be called. This was not only outrageous and harassing, but it also felt targeted.We are calm, respectful guests and have never experienced such hostility. The tone and manner of the host’s actions strongly suggested discriminatory intent. We felt profiled, unwelcome, and unsafe. This listing should be removed immediately and the host investigated for fraud, harassment, and discrimination.
Gregory M.
Stayed 3 nights in Aug 2025
