The condo itself was beautiful, clean, and in a great location. It’s clearly a high-end property, and we were looking forward to a relaxing stay.Unfortunately, the biggest issue was that there was no working Wi-Fi for our entire visit. Because the TVs rely on the internet, we also had no television service. The router was locked inside the owner’s private closet, making it impossible to troubleshoot or even verify whether it simply needed to be reset.We contacted both Beachball Properties, the property management company and the condominium association at least a dozen times throughout our stay, but the issue was never resolved. For a luxury condominium valued at around 2 million, it’s reasonable to expect basic amenities like reliable Wi-Fi to be fully functional.Had the internet issue been addressed promptly, our experience would have been much better. The property itself is lovely, but the lack of Wi-Fi and the inability or unwillingness to resolve the problem was disappointing and significantly impacted our stay.Update: WiFi was restored our last night of our stay.