2/10 Terrible
Charles J.
21 Oct 2025
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Hands down the WORST rental we have ever stayed in. The good points are few: spacious and location. The property manager: Travel with Traverse, offered little to no help with the property's issues that we found. There were numerous discrepancies with the property description and what is actually there. Here are just a few:-There was no designated parking. -There was a strong cigarette smell throughout the apt. We had to buy air freshener. Traverse did not come by or offer to purchase any. -The furniture in the front room was very dated and worn. The 2 chairs were broken and wobbled from side to side. The lounge portion of the sectional was on wheels that were broken -We never had WiFi, internet, or TV for the entire stay.-The outside light that illuminates the stairs leading to the second floor apt. is brokenWe can overlook many of the false claims in your advertising but we would never have rented this unit if the description included no WiFi, no internet, no tv, smoking permitted and relaxing on dated broken furniture. We feel that we were misled through false advertising and by way of compensation a 50% refund of the total rental fee would be appropriate.Although Travel with Traverse did respond to emails, they did absolutely nothing to solve the problems. Nobody came by to simply change a light bulb or buy air freshener. Travel with Traverse couldn't be bothered. What a joke. Avoid properties managed by TWT! I know I will.
Charles J.
Stayed 3 nights in Oct 2025
