Relaxing Retreat with Firepit & A+ Design | Charcoal Chalet by AvantStay

Thank you! Just outside the traffic, with everything still in reach, that's where the location math is working. We'll definitely be ready for your return!

Nothing beats gathering around the fire pit! Happy the location worked out great, too. Thanks for staying with us!

Thank you! Together when you want, apart when you need, that's the layout working. Hope to see you again soon!

Deer in the backyard with New Paltz dining close by, that's Hudson Valley charm in full! Your address tip is exactly the kind of practical wisdom that saves future guests a night of circling, and we've shared it with our team to clarify arrival instructions, too. We'll be ready for your return!

Glad the home matched the photos and had everything stocked and ready for your group. Easy check-in and reasonable checkout procedures make a real difference on a group trip, so we're happy that side of things went smoothly too. Thank you for the thorough feedback, and we hope to have the opportunity to host you again in New Paltz.

Thank you for your wonderful feedback! We’re thrilled to hear you had a great stay and found everything well provided and very clean. It was a pleasure hosting you, and we’d love to welcome you back anytime!

Thank you so much for the kind words! We're so glad to hear everything was great during your stay. We'd love to welcome you back anytime!

Thank you for your feedback! We’re glad you found the stay comfortable, clean, and well-equipped. We’d love to host you again!

We appreciate you sharing this balanced feedback, and we're glad the home's comfort and decor stood out, along with the restaurants and coffee shops in town nearby. We're sorry the stay wasn't as fresh and restful as it should have been. Your notes have been shared with the team responsible for the home, and the home is receiving a thorough review, including the air quality concern you described. We've also flagged the Wi-Fi for evaluation. We appreciate you bringing these to our attention, and should you consider staying with us again, we'd welcome the chance to provide a more comfortable visit.

We’re so happy you and your family enjoyed your stay! It sounds like you made the most of the cozy home and backyard. We’d love to welcome you back for another peaceful retreat in New Paltz soon!

Thank you, Katherine. We’re glad to hear you had a great stay and that any concerns were addressed promptly. We’d be happy to welcome you back anytime.

Thank you for taking the time to share your experience, and we’re truly sorry your birthday celebration was affected. We were concerned to read that you were hurt during your stay, and your well-being is important to us. Your feedback has been shared with the team responsible for the home for a thorough review, and our guest experience team would welcome the opportunity to connect with you directly.

Thanks so much for your thoughtful and detailed review! We're glad to hear you found the home cozy, clean, and well-stocked—it’s great to know the space worked well for you overall. We appreciate you pointing out the areas that could use some improvement, especially regarding the stairs and communication around check-in and check-out. Your feedback is really helpful and gives us a chance to make things even better for future guests. Thanks again for staying with us, and we’d love to welcome you back anytime!

Hi Nicole. Thank you for sharing your feedback and for noting that the home was cozy, clean, and in a convenient location with comfortable beds. We’re so glad those aspects made your stay enjoyable. We are sorry to hear about the challenges with communication, both regarding the after-hours issue and the timing of check-out instructions. This is not the standard we strive to uphold, and we’ve shared your comments with our team to ensure improvements are made. We truly appreciate your thoughtful feedback and hope to have the opportunity to welcome you back for a smoother experience in the future.