Verified review
4/10 Poor
TJ L.
23 Oct 2026
Liked: Check-in, communication, location
Disliked: Listing accuracy
Saturday to Saturday Rental3 separate bathrooms were unusable for the first 3-4 days. One bathroom the toilet unusable - not resolved until TuesdaySecond bath neither the sinks nor shower would drain - resolved Wednesday, however wet toilet paper was 'sprayed' all over the bathroom walls, glass AND inside guest toiletries and left there with no notice/explanation.Master bath not enough water pressure to brush teeth or shower - Not resolved until Thursday. These issues had 5 couples needing to share bathrooms! We had to establish bathrooms for MEN and others for LADIES to not get crossed...Cleaning staff abrasive and overbearing but then didn't even clean. They entered guests closets and took laundry when advised not to. They then co-mingled guest laundry and didn't use detergent! Damaged clothes, hung clothes in a closed room with no circulation so they were damp and musty. One guest had laundry folded on the bed completely wet after explicitly asking them not to do laundry, so this was a vindictive decision. Exterior and Pool Deck lights (dusk to dawn sensor managed) stopped working Monday and never resolved, making use of the pool unavailable in the evenings.Replacement housekeepers discovered no detergent in the house, were told no need to mop, dryer does not work precipitating having to hang clothes to dry.This was a disastrous experience with the house's overall condition, lack of upkeep and keepers running roughshod over guests and personal items.
Stayed 7 nights in Oct 2026