Beautiful 4-bedroom house Central to St. Louis and St. Charles

Thank you Jess.

Thanks, Karl, for staying with us and for your review.

Thank you Beckie for your review. I appreciate the good comments you left about the property. As for the pillows, we made sure we kept additional pillows in the master bedroom so that guests could double the pillows when needed. Thanks and kind regards.

Thank you Rebecca for your review. I took time to respond to your review because I personally checked out the fish smell you wrote about and there was no fish smell in the home. If the last guest before you cooked fish, the cleaner will ensure that all smell is removed during cleaning. We could not verify any fish smell in the home. The carpet is less than one year old and they were brand new carpets. The transition strips have been scheduled to be replaced. About the plate, the last guest may have left it there and it was missed by the cleaner. I concede that the cleaner should be more thorough and I apologize. You stayed for 4 nights and if you had communicated even once about the issues, I would ensure that they are addressed. Thank you.

Larkin, I am so sorry that this was your experience staying in the home. My communication was clear to let me know if you needed anything. Let me address the issues you raised. Cleaners transfer any trash in the little thrash cans in the bathrooms into a thrash bag for disposal. I am sorry about the rags in the washer, it's probably an oversight from the cleaner. All bathrooms have mirrors and trash cans and there is an extra mirror outside the bathroom. Kitchen has enough dishes, perhaps you did not open the cabinet that had most of the dishes. A guest broke the closet door which has been fixed. If you pulled the string on the fan, the light would go off, and the fan would still work. The carpet was changed in June 2024, two months ago, and the cleaners ensure to clean the floor. If you had reached out during your stay, I would have addressed most of the issues you have raised. It is best practice for guests to reach out when they need anything. Thank you for your review.

Hello Ang, Thank you for your review. We are sorry to hear what you had to say about your stay. Most of your statements are certainly exaggerated. The carpets on the stairs are not torn, they simply have joints and the joints does not constitute any tripping hazard whatsoever. Your statement that there are paint chippings on the majority of the wall is certainly an overstatement. There are silverware in the home for more than 5 people. Sometimes, the silverware are in the dishwasher and not in the cabinet because they just got washed. We have enough towels in the home. We never stated anywhere that the garage is available. Garage availability is simply an assumption on your part. We use the garage for storage of supplies and our guests park in the driveway. Our recliners are working fine. Previous guests often mess with the TV when connecting their devices, if you had messaged us, we will get someone to you to ensure your TV is working. The main floor DOES NOT have any bathroom. It's a half bath. The two bathrooms upstairs DOES have mirrors in them. Another mirror is mounted on the stairs that anybody can use. Please learn to contact your host when you need something. It was stated clearly in your check-in message to contact us if you needed something. Thank you for your review.