Verified
2/10 Terrible
Joey L.
30 May 2026
We arrived at the property completely exhausted after a long day of travel with our elderly family members. The moment we walked inside, we were stunned, the home was in the middle of active renovations and was absolutely not livable. None of this was communicated to us, even though we continued receiving upbeat emails with details about preparing for our stay. We booked this property well in advance for our daughter’s graduation from Miami University, and we were genuinely excited.Instead, we were met with a situation that was chaotic, unsafe, and deeply upsetting. After realizing we could not sleep there, VRBO’s customer service and booking support were unable to locate a comparable property or any property for us to stay in. We were left stranded after a full day of travel with nowhere to go. Furthermore, there was a worker living in the house while renovating.This experience was traumatic and completely derailed what was supposed to be a meaningful family weekend. It ruined our entire trip.




Joey L.
Stayed 3 nights in May 2026


























