We have many stays here booked through the resort. This is our first stay VRBO. We are thankful for this choice as the cooler and other kitchen items provided by the host saved our food during our 22ish hour power outage. We stayed as tropical storm Lala came through and hit the big island as a hurricane ! We love Kaanapali Shores! Everything about our unit was great! Only negative is the second bedroom seemed hot and the pack and play doesn’t come with a sheet. We made do(management suggestion) with the flat sheet for the hide a bed we weren’t using and eventually put a folded up comforter under that for our 20 month old grandson who was struggling with the sleeping arrangements (probably his issue😬). We had reasonable responses from Maui Westshore properties and I’d use them again. The pictures are a little deceptive (large building wall on the left side of the lanai) but the ocean is clearly in view! They also provided tissues, toilet paper, paper towels, dish soap, hand soap, dishwasher pods, laundry pods, storage containers for food, trash bags, beach toys, beach chairs, cooler bag! Greatly appreciated the high chair! I’d definitely recommend this unit!