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6/10 Okay
Irene H.
12 Aug 2025
Summer 2025
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The floorplan and views were wonderful, but the unit was tired and well used. We arrived and the first thing we saw was a very stained carpet. When we could get the sliding doors to open, (the door and screen stick) we enjoyed the sound of the wind rustling through the aspen trees. The dining room chairs are in need of new fabric, they too were old and dirty looking. The TV remotes did not work half the time and one of the remotes in the primary bedroom was missing. We have stayed at Snowcreek many times in the past. There was usually a notebook in the unit with instructions for the TV, cable box, washer, etc. There was no notebook in this unit. Also, in the past, the units would have a few kitchen supplies, like salt, pepper, sugar, the correct coffee filter for the coffee pot. This unit had none of these items. The dish soap and towels provided by Snowcreek were cheap. Again in the past I remember that good dish soap and good towels were provided. Also, we would have appreciated notification that the indoor pool was down for repair. We got the kids suited up to go to the pool only to find out it was closed. A heads-up would have been nice. I do want to add that the kitchen and bathrooms were clean, so housekeeping did a good job. I don't know who is responsible for cleaning the carpets. Is it Snowcreek, or the homeowner? Either way, they need to be cleaned. We love Mammoth and we have always enjoyed staying at Snowcreek, we will probably come again, but will try a differnt unit.
