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PV 84, Xbox One, Ping Pong, Air Hockey, Community Amenities!

Photo gallery for PV 84, Xbox One, Ping Pong, Air Hockey, Community Amenities!

Living area
A residential area with a swimming pool, houses, and mountains in the background.
Terrace/patio
A desert landscape with rocky mountains and sparse vegetation.
Terrace/patio

Reviews

9.4 out of 10
Exceptional
4 bedrooms4+ bathroomsSleeps 10

Popular amenities

  • Heated pool
  • Spa pool on site
  • Garage parking available
  • Kitchen
  • Washing machine
  • Air-conditioning

Explore the area

View map
Santa Clara, UT
  • Place, Desert Rose Park
    ‪8 min walk‬
  • Place, Santa Clara River Reserve
    ‪17 min walk‬
  • Place, UNITY Park
    ‪4 min drive‬
  • Airport, St. George, UT (SGU)
    ‪33 min drive‬

Rooms & beds

4 bedrooms (sleeps 10)

Bunk Room

2 Double Beds

King Bedroom

1 King Bed

Primary Bedroom

1 King Bed

Queen Bedroom

1 Queen Bed

4 bathrooms, 2 half bathrooms

Bunk Room Ensuite

Toilet · Shower only

Downstairs Half Bath

Toilet

King Bedroom Ensuite

Toilet · Shower only

Primary bedroom Ensuite

Bathtub · Toilet · Shower only

Queen Bedroom Ensuite

Toilet · Shower only

Upstairs Half Bath

Toilet

Spaces

Kitchen
Dining area

About this property

PV 84, Xbox One, Ping Pong, Air Hockey, Community Amenities!

Sunset Haven at Paradise Village Resort
Welcome to your own Sunset Haven in Southern Utah, located in Paradise Village at Zion, Santa Clara. This spacious vacation rental offers breathtaking views of the Red Mountain and the surrounding Snow Canyon's iconic red rock formations, providing an unforgettable backdrop for your getaway. Relax on the upper-level balcony and unwind as you take in the vibrant colors of a southern Utah sunset, or gather with friends and family for a peaceful evening of stargazing. Whether you re seeking adventure or tranquility, this home is the ideal place to make the most of your outdoor escape. Sun Haven is perfectly situated near a variety of hiking trails, perfect for exploring the diverse desert landscape.

Inside, Sunset Haven combines comfort and entertainment, offering something for everyone. The home features spacious living areas and a fully-equipped kitchen, perfect for creating meals together. For those looking to unwind indoors, enjoy hours of fun with the provided Xbox 360, ping pong table, and air hockey table ideal for family game nights or friendly competitions. The extended back patio is perfect for outdoor dining, with a dedicated space for enjoying meals al fresco, along with a gas BBQ for grilling up your favorite dishes. If you re an avid cyclist, you'll love the nearby bike trails, which provide some of the best biking in the region, with stunning views around every turn. After a day of exploring, cool off with a refreshing swim in the nearby community pool, or relax in your own private backyard oasis. Whether hosting a large family gathering, a reunion, or just a special retreat with friends, Sunset Haven offers an abundance of space and amenities to ensure a memorable stay. Sunset Haven is the perfect blend of relaxation and adventure, offering stunning views, incredible outdoor activities, and all the amenities you need to feel right at home in the heart of Southern Utah.

Bedding Arrangements:
Primary Bedroom: King bed, TV, Ensuite
Second Bedroom: King bed, TV, Ensuite
Third Bedroom: Queen bed, TV, Ensuite
Bunk Room: Full/Full bunkbed, Ensuite
Additional bedding: Futon in the bunk room

Amenities:
- Upper balcony with seating
- Views of the Red Mountain and Snow Canyon
- Covered patio off the living room
- Outdoor dining space
- Gas BBQ
- TV in all bedroom except for bunk room
- TV in loft and living room
- Xbox One console with games
- Ping Pong Table
- Board Games
- Air Hockey Table

(**Please note: cable is only provided in the main level living room)

Community Amenities:
Kid s Cove water park lazy river
Two-tier heated pool w/ water slide
2 Large community hot tubs
Clubhouse fitness room
Walking, running and biking trails
RV boat parking
Sand volleyball 6 pickleball courts
Access to Archie Gubler Park - Baseball fields, splash pad, basketball

Add dates for prices

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 4385011vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a deadlock

About the area

Ivins

Ivins is home to this holiday home. Dixie Red Hills Golf Club and Sunbrook Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Labyrinth and Sand Hollow Aquatic Center. Tuacahn Amphitheatre and Center for the Arts and Pioneer Center For The Arts are also worth visiting. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
View more Holiday homes in IvinsOpens in a new window
Map
Santa Clara, UT

What's nearby

  • Desert Rose Park - 8 min walk - 0.8 km
  • Santa Clara River Reserve - 17 min walk - 1.4 km
  • UNITY Park - 4 min drive - 2.6 km
  • Entrada At Snow Canyon Country Club - 8 min drive - 6.3 km
  • St. George Utah Temple - 19 min drive - 17.6 km

Getting around

  • St. George, UT (SGU) - 35 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Latitude - ‬5 min drive
  • ‪Culver’s - ‬7 min drive
  • ‪Royal Thai Cuisine Express - ‬15 min walk
  • ‪Feellove - ‬5 min drive

Frequently asked questions

Does PV 84, Xbox One, Ping Pong, Air Hockey, Community Amenities! have a pool?

Yes, this property has a pool. Pool types include heated pools.

How much does it cost to stay at PV 84, Xbox One, Ping Pong, Air Hockey, Community Amenities!?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at PV 84, Xbox One, Ping Pong, Air Hockey, Community Amenities! on 24 July 2026 start from AU$250, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is PV 84, Xbox One, Ping Pong, Air Hockey, Community Amenities! pet-friendly?

No, pets are not allowed at this property.

How much is parking at PV 84, Xbox One, Ping Pong, Air Hockey, Community Amenities!?

On-site parking is available at the property.

What time is check-in at PV 84, Xbox One, Ping Pong, Air Hockey, Community Amenities!?

Check-in begins at 4:00 PM.

What time is check-out at PV 84, Xbox One, Ping Pong, Air Hockey, Community Amenities!?

Checkout is at 11:00 AM.

Where is PV 84, Xbox One, Ping Pong, Air Hockey, Community Amenities! located?

Situated in Ivins, this holiday home is within 1 mile (2 km) of Desert Rose Park and Santa Clara River Reserve. UNITY Park and Jacob Hamblin House are also within 3 miles (5 km).

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 49 out of 64 reviews
Rating 8 - Good. 9 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.4/10

Cleanliness

9.6/10

Check-in

9.4/10

Communication

10/10

Location

9.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Jessica J.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Check in was easy, community is great! Place was comfortable to stay in and had all the cooking tools we needed. Pool Towels and plenty of blankets was a plus!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mindi W.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We had a great stay, the pools were great and the home was so beautiful and comfortable!
Stayed 4 nights in Aug 2025
Response from VrboOwner on 4 Nov 2025
Thank you so much! We’re thrilled you enjoyed the home and the pools. It’s wonderful to hear you found everything comfortable and beautiful. We’d love to welcome you back anytime!
Verified

10/10 Excellent

Cindy G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

St George stay

This property was clean , comfortable and perfect for our family.
Stayed 5 nights in Feb 2021
Response from VrboOwner on 16 Feb 2021
We are delighted you loved the home and its cleanliness and comfort. Our team is happy it worked out so great for your family. Come again! -General Manager, Utah's Best Vacation Rentals
Verified

10/10 Excellent

Kayla W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Place!

Great Vacation! We plan on returning again next year.
Stayed 4 nights in Oct 2020
Response from VrboOwner on 22 Oct 2020
Glad you loved the experience here in Paradise Village. We loved having you and are excited to have you back soon. -General Manager, Utah's Best Vacation Rentals
Verified

10/10 Excellent

Christee R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very clean! We had everything we needed to prepare our thanksgiving dinner!

We would definitely come back!
Stayed 5 nights in Nov 2019
Response from VrboOwner on 23 Mar 2020
We'd love to have you back, Christee! Thanks so much for the kind review! - Utah's Best Vacation Rentals
Verified

10/10 Excellent

Brian S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

A quick getaway

Great property. Kids had a blast at the pools. We would absolutely come here again.
Stayed 3 nights in Oct 2020
Response from VrboOwner on 28 Oct 2020
So glad you loved your visit here at Paradise Village. It's magical for kids of all ages. So glad to hear the kids loved the pools and you would come again. Hope to have you back soon! -General Manager, Utah's Best Vacation Rentals
Verified

10/10 Excellent

Stacee F.

It was clean, well stocked, great location. Loved it!

Loved the house and furnishings. The kitchen is well stocked with everything you need. The bathrooms are large and spacious. The Xbox , and air hockey were a lot of fun. Great house and good location.
Stayed 3 nights in Feb 2019
Response from VrboOwner on 23 Mar 2020
Stacee we are so glad that you had the best time in our home. Hope to host you again next year.
From a partner site

10/10 Excellent

Jodi W.

Great place for a large group

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time and the rooms worked out great for our group.
Response from VrboOwner on 10 Oct 2023
We're delighted to hear that you had a great time and that the rooms were suitable for your group during your stay. If you have any specific feedback or suggestions for improvement, please feel free to share them. We value your input and look forward to hosting you again in the future. Thank you for your review!
Verified

10/10 Excellent

Tonia N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fun weekend get away

I took my teenagers with some of their friends to st George since they had no school Monday and stayed here. We all loved it! Loved the location and the fun pool and amenities. Loved the house and all the space it had and how clean it was. Everything was provided and easy to use. We will for sure be staying here again!
Stayed 3 nights in Mar 2021
Response from VrboOwner on 16 Mar 2021
How fun! What an awesome mom. We are so glad you included us in your getaway and you loved this amazing home and the experience here in Paradise Village. We hope you come again in the future. -General Manager, Utah's Best Vacation Rentals
Verified

8/10 Good

Sasha N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Will come again

This was an excellent place to stay. Plenty for the kids to do and lots of room for everyone. The only reason I gave it 4 stars instead of 5 was the fact that there was missing linen for the futon, no extra blankets, not enough kitchen towels, and the TV's were really tricky to figure out. Otherwise this place was excellent!
Stayed 3 nights in Oct 2020
Response from VrboOwner on 13 Oct 2020
Thanks Sasha. Glad you loved your stay and would come again. Paradise Village is such a magical place for families and kids. We inventory all supplies after each check-out. Linens are folded and stacked nicely and labeled in the linen closet near the futon. There should also be a few additional blankets in same closet. Thanks again for your high rating and we hope to have you back again real soon.
From a partner site

10/10 Excellent

Chuck A.

Return Trippers

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed at Paradise Village 6 times with extended family. Homes are always in great shape...clean and well stocked. Thank You
Stayed 2 nights in Jun 2022
From a partner site

10/10 Excellent

Boyd N.

Sunny Family Gathering

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: To celebrate my wife's 70th birthday, we congregated over Labor Day weekend for a surprise party. We had 18 family members present and we fit just fine. The accommodations were perfect. Everyone loved the water park.
From a partner site

10/10 Excellent

Thomas F.

Fantastic week in St George

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The home was absolutely perfect. We had plenty of space for our 4 kids and 3 grandchildren. The house had everything we needed and was clean and welcoming. The location was great and central to everything we wanted to to. We all loved the pools and spent many hours there.
From a partner site

10/10 Excellent

Anonymous

Great Stay

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Property was very nice and updated. We had a really nice stay. The cleaning service could do a better job with cleaning. Vacuum full and washcloth stuck in disposal. Overall however it was worth the stay for sure.
From a partner site

10/10 Excellent

Mark D.

Family Christmas

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very Spacious for our family Christmas. Came from Illinois & Texas to visit family here. Grandkids loved the upstairs recreation area. Nice size kitchen & dining area. Need more kitchen towels, spices. Would like to come back when it’s warmer to use the swimming areas.
Stayed 6 nights in Dec 2019
Response from VrboOwner on 23 Mar 2020
How wonderful that you all gathered here from around the country to be together for the holidays. We are so glad you chose to stay with us and appreciated your comments. Hope you had a wonderful holiday together.
Verified

10/10 Excellent

Rayna L.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Great family getaway

The condo was large and gave our family of 5 plenty of space to spread out. Having a bathroom in every bedroom plus one additional stand-alone on each level was great. All tvs were smart tvs. Kids loved the pingpong table in the garage and air hockey in the family room. The weather was colder than we expected but the lazy river and lower waterfall pool were comfortably warm for swimming. The condo was stocked with everything we needed. The pillows were not great and could use replacement.
Stayed 5 nights in Mar 2023
From a partner site

8/10 Good

Tracy S.

Paradise Village 84 8/24-27/2023

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really like Paradise Village. We were very disappointed that the door code did not work upon our arrival and it took over 2 hours for the on-call tech to help us. Our plans for Thursday evening did not happen due to this inconvenience.
Response from VrboOwner on 8 Sept 2023
We're glad to hear that you like Paradise Village, but we're truly sorry for the inconvenience you experienced with the door code upon arrival. Your time and plans are valuable, and we apologize for the delay in assistance. We appreciate your patience and understanding, and we'll work to ensure a smoother check-in process in the future.
Verified

10/10 Excellent

Wendi S.

Liked: Cleanliness, communication, location, listing accuracy

Great Get-Away Weekend

We booked this property last minute as a previous rental canceled on us with less than 40 hours of our arrival. VRBO was great to help us locate this property and Utah's Best Vacation Rentals were very helpful in getting all of the paperwork put together quickly for our stay. The house was great! There are a lot of fun amenities included with this site. The kids loved the pool! The house was clean and well stocked. It worked well for our family of 7 (2 adults and 5 kids). The only issue we had was we were given the wrong code to get into the house , but it was quickly resolved with a phone call. (Again, this shows the great customer service of Utah's Best Vacation Rentals). Things worked out well and we ended up staying in a better rental than the one we originally booked. We would stay here again!
Stayed 2 nights in Oct 2020
Response from VrboOwner on 27 Oct 2020
Thanks Wendi for staying with us. We loved having you and glad we could accommodate the last minute request. VRBO is great too. Sorry about the door code snafoo (technology is always fun right?) So glad the kids had such a fun time at the pools here and you felt you had an even better house than the original you were bummed to have canceled on you. Hope to have you all back again soon to Paradise Village. It's magical here for kids! -General Manager, Utah's Best Vacation Rentals
Verified

10/10 Excellent

Nate B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Place for the Whole Family

Pros: - We were able to get checked in a couple hours early. - Property Manager quickly helped us when our door lock code did not work. - The place was very clean and all amenities functioned well. - Kids loved the air hockey table, ping pong table, and Xbox. - It was very difficult to get the kids out of the pool. They loved the slides and lazy river! The kids say it was the highlight of the whole vacation. - Quick drive to Pioneer Park and Snow Canyon which is a great place for adults and kids to hike. -Walking distance to pickleball courts. 2 paddles and 3 balls are provided. -Very close to Harmons Grocery. -The balcony was a great place to hang out and relax and look at the red cliffs. Suggestions: -The majority of the door hinges throughout the place could use some WD-40. - Provide two additional pickleball paddles. - Provide a Men's bike.
Stayed 5 nights in Mar 2021
Response from VrboOwner on 29 Mar 2021
Nate you are so wonderful to take the time to give us such insightful feedback in such detail so we can make this home (and experience even grander). Thank you so much, we are so appreciative. We are glad you loved the home so much, and the kids never wanted to leave the pools. We love hearing that. We will get those hinges lubed and look at some more pickleball equipment to make it even better. A men's bike we will consider. Thanks again for your review and come again real soon. -General Manager, Utah's Best Vacation Rentals
From a partner site

8/10 Good

Trevor S.

Very nice place to stay with a small caveat

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Stayed in this area before and this house was one of the best. Loved having the extra powder rooms so people didn’t have to go into bedrooms. The pools are always a fan favorite. Kitchen was nice and equipped with lots of pans/appliances. However know that there was no tin foil, plastic wrap, or baggies. Also no spices or non-stick sprays for cooking and leftovers. For the most part the place was clean. My one caveat was that the floors had obviously been barely swept. Feet would turn brown by waking on in bare feet. So we stayed in shoes all the time. Seems a shame that they could run a mop over the floors between guests. Otherwise a great place to stay.
From a partner site

6/10 Okay

Nicole B.

Worst One Yet--But Still Awesome

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The house was very clean, the air hockey table was so fun, and everything in it was as described. This is the 6th different house we have stayed at in Paradise Village. These houses are always great, but this one was not decorated cutely, had outdated couches, very uncomfortable kitchen chairs, only had giant spoons (no small spoons or kid spoons), no ziplock bags, and no spices or anything like that. The worst part was the beds--extremely uncomfortable and bouncy, and the bunk beds were so squeaky that my kids couldn't sleep on them because they were woken up. I wouldn't stay in this particular house again unless they updated their mattresses and sheets and fixed the bunk beds.
Stayed 3 nights in Mar 2023
Response from VrboOwner on 4 Apr 2023
Gosh, sounds like nothing the home offered was pleasing to you. It;s hard to please everyone, but this home is wonderful and guests love it. -GM, UBVR
Verified

10/10 Excellent

Conor P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing, clean, new, FUN!!! Coming back for sure! You should book it.

Felt brand new, great furnishings, air hockey table in upstairs living room; ping pong in the garage; pickle ball paddles, lazy river; gorgeous views of the red rocks from the upstairs patio with fire pit; smaller pool perfect for my one year old and 3 year old, but they also loved the lazy river in the big water park- never seen them giggle so much. Accommodations were great, top notch. The only thing I would change is next time I would stay closer to the smaller pool. We were backed up to the school behind the property and it wasn't a problem because I am up at 6 am running everyday anyways, but the busses of kids start showing up at 7:15 and again not a problem, but if you wanted pure resort visions I would stay closer of he middle of the property. The other thing was there were some kids that were a little out of control at the water park, going up the slide backwards and wrestling in the water to a point where we had steer clear, BUT again not a problem, they did calm it down after I gave them the death glare, but I wish their parents would have done something; and then if not the pool staff attempt to try and gain some control. Great place, your kids will love it, I loved it. Do not hesitate to stay here- book it! Our fire pit was out of propane, girl came right over and brought us a new bottle and a lighter- great service.
Stayed 3 nights in Oct 2020
Response from VrboOwner on 12 Oct 2020
Thank you so much Conor for your detailed assessment of the whole experience. It is so much appreciate by us and other future guests considering Paradise Village. We digested as a team all of your comments and suggestions. So glad your kids had so much fun. The setting here is so remarkable and relaxing, you're right, it doesn't really matter which home you rent. The great thing about the row of homes along this backside of the village facing the large open fields and the school is that you can easily access the pickleball courts and enjoy an open feel without the vehicular noise of guests in and out of the village all hours of the day or night. Its a it more a respite within the village when tucked back in like this home and the whole row of homes are in this location. The owners of this home have thought of everything and made it really memorable for kids and adults alike. Thanks for your 5-star rating and we hope you make Paradise Village apart of your family for years to come! -General Manager, Utah's Best Vacation Rentals
From a partner site

4/10 Poor

Kyle T.

Bad Start to the Vacation

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The home is not a bad place by any means - the experience getting to here was the problem. The key code did not work. Multiple calls, multiple codes to finally get in. 20 mins later we get in. Upon walking in, the entire place was dirty and not cleaned. 20 mins later we get the regional rep who moved up to another unit, but could only do it for one night. So we had to pack up all our stuff, twice, food, etc. With 3 family and a lot of kids this was a major pain. Honestly made me think twice about booking direct with Utah's best. I did it to avoid any VRBO fee, but VRBO would have done more to take care of us with the inconvenience. If I come back, I will book via VRBO or AirBNB.
From a partner site

2/10 Terrible

Blair S.

Wouldn’t recommend

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Honestly, I probably wouldn’t book through this company again. Cockroaches were everywhere in the house. Which was highly disturbing and made us want to spend as little time in the house as possible. Washer wouldn’t function properly... I restarted the same load over and over because the clothes kept coming out with detergent caked all over the them. Finally just gave up. Bed sheets and towels had mysterious stains on them (I’m sure because the washer doesn’t work properly.) The reclinersin the downstairs family room are broke. There are stains all over the fabric of the kitchen chairs. The carpets have nasty stains all over them. This place needs some major TLC.
Verified

4/10 Poor

Ilene S.

Liked: Check-in, location
Disliked: Communication, listing accuracy

Going Downhill

I spent a lot of my vacation getting things to work in the house and the property did not seem to care. The first night the stove did not work, we found this out out after preparing a meal. Had to make alternate plans after only receiving a answering machine when we called the 24/7 number provided for help. The next day we had to leave our activities to let a technician into the house to fix the stove. During this service call the technician showed us photos of him fixing the stove the day before in our house without notification to us that he entered the property. Later that night the stove did not work again. I then spent hours figuring out a problem with the burners and the oven so we could cook dinner. I videoed this process and offered to show the property the problem. The property never asked for it. Other issues including the Internet went out the majority of our last day and night and since cell data service was spotty there was no watching shows. Other issues were two bikes were supposed to be with the property one was missing and the others bikes tires were flat. A couch shows in the pictures downstairs was missing and the downstairs furniture and rug were filthy. Good aspects were the house was spacious and property facilities outside the house were nice. This was not our fist stay in this complex but will have to consider looking elsewhere.
Stayed 4 nights in May 2024

About the host

Hosted by Red Sands Vacations

Host profile image
Here at Red Sands Vacation Rentals we understand what makes a vacation home right for our guests. We make it our business to find vacation rentals of the highest standard that go above and beyond our guest's expectations. By providing the finest in vacation rentals we can ensure that our guest's vacation is a success no matter which property they decide to stay in. We know what it takes to run a successful vacation rental management company. Providing quality homes, cleaned by quality employees, and providing quality customer and concierge service is what sets us apart from the rest. Whether you are renting with us or putting your rental in our hands as an owner you can be sure that you are working with the best.

Languages:

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