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6/10 Okay
Krista F.
24 Oct 2022
Love Destin.. Our room not so much.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a nice stay and love the area. This is our 5th time coming and staying at the Destin West. We have stayed in other rooms that are very nice and clean. This room not so much. The condo needs some extra cleaning (especially the master bath) and upgrades. The master bath, there was BLACK mold all around the bottom of the shower door and a few other places. The blankets on the bed were stained. The carpet was so gross we would not walk on it unless we had socks on. There were stains all over the carpet and furniture. A few of the kitchen cabinets, the white front panel was coming off on a few of the drawers. The microwave had a yellow label on it saying to hold the bottom of the door when opening or closing. There was tape on the door handle of the microwave. We had issues with the small appliances. Tried to go the the front office to talk to someone about all this issues we had, but the office was close. Also when we checked in the staff that was working was not at all friendly. The staff has always been so friendly and nice. The staff that I and a few other family member's that day that checked in also said they were not friendly and felt like it was a huge inconvenience for them to check us in.. For the price you pay for these condo's you would think they would make sure things are clean and working well.Love the area and have stayed at other condos that were clean with upgrades. Will be back but not to this room unless improvements have been made.
