AI runs this property. There is no human-like customer service. This is my first review for a vacation rental that was not 5 stars. Pros: The location is very nice since it is oceanfront. In my opinion, the cost is only for the location. It is within walking distance of plenty of restaurants. To get to the beach, you have to take the elevator down, cross the street, and walk down a very steep ramp. This was no problem for us, but I would not recommend this place if you have trouble walking.Cons: The bed is very uncomfortable. It is cheaply made and squeaks with any slight movement. A light sleeper would struggle with this bed. The couches are also very uncomfortable and attached with loud Velcro. The kitchen has limited supplies. The dishes in the cabinets were dirty when we got there. There were no oven mitts, Tupperware, or mixing bowls. We brought our own beach gear, but none was provided. I have never stayed in a beach rental that didn't provide beach chairs and an umbrella. Overall, I would not stay here again unless the furniture was replaced. I would also have to bring my own kitchen supplies from home. This is an expensive rental that took the cheap way out to maximize profit, with no regard for providing a comfortable and convenient vacation.