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6/10 Okay
6 Mar 2024
Sorry To Not Be Accepted To Return Renting SPC Unit #2113 In 2025
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Escapia misquoted this review as 29 days In March, 2014 when it should correct to 29 days in February, 2024.Although my recently [July, 2023] deceased late wife Jane and I enjoyed about 10 wonderful years at Sandpiper Cove #2113 until last year, above average rent increases discouraged our pleasure. Accordingly my most recent rental review may have seemed excessively negative, intending that your management embrace it to learn by its renters perceptions; negatives and positives. Businesses must not dismiss or 'begrudge' the negative feedback, which sadly was the case here. On Feb. 28/24 when attempting to exercise what I thought to be my prerogative of again reserving the same unit for winter 2025, which earlier staff allowed my later decision, I was faced with an irreversible SPC management decision that the unit was already rented/committed for my slot next year BECAUSE I WAS NOT ONLY LATE WITH MY DECISION, BUT THAT MY CONSIDERABLE NEGATIVE [EARLIER] REVIEW WAS [INAPPROPRIATELY] INTERPRETED THAT I WOULD NOT WANT THE UNIT AGAIN. Also, implying that the owner approved another tenant! I was referred to your SPC Manager of rentals who was carefully guarded not to directly insult me, but was what I felt was unacceptably discourteous, abruptly dismissing me, without even perhaps offering me other unit alternatives or options. SPC's wonderful counter staff witnessed this very uncomfortable exchange with apparent disbelief. Rather than embarrass myself, my reputation, and onlookers with further unfriendly banter I simply left; and discounted any immediate thoughts of escalating to higher industry advisory boards. Now, please accept this criticism as positive, and review it with the appropriate management staff, who may have been 'deemed to only doing her job'.
