Verified review
4/10 Poor
Steffany W.
18 July 2026
Liked: Check-in, location, listing accuracy
Disliked: Communication
Unfortunately, this cabin is not well-maintained. The biggest issue was that the top floor (where 3 master bedrooms are) didn't have AC for 3 nights we were there. AC worked in walkout basement and main floor. The first night they sent a maintenance person over who worked really hard and got a portable AC unit in and set up, despite challenges. The next day I asked them to fix it for real and they said they did. However, the following night we came home and the AC was on and the temp upstairs was 86 degrees! We opened some windows (cuz it was ONLY 76 outside) and the temp inside hovered between 84-86 all night. We moved some of the bunkbed and sofabed mattresses to the basement floor and slept there. We'd texted and called multiple times and never got a response that day or the next day (it was a Wednesday and a Thursday, not a weekend). Other issues: one of the upstairs bathroom sinks didn't have a stopper, the pinball machine was broken (it kept putting 4-6 balls in front of the plunger), there was a crack in the pool table so balls didn't run smoothly and the dining table, though large, was really sticky. We used disinfecting wipes to no avail, then washed with soapy water, and it was still sticky. So we bought some cheap plastic tablecloths. A drawer was broken, a shelf in the refrigerator was as well, and some fixtures had lots of dust on them.
Stayed 5 nights in Jul 2026
