2/10 Terrible
Mike V.
15 Aug 2023
Disliked: Cleanliness, check-in, communication, listing accuracy
Not happy!
It started with getting wrong check-in info and having to wait 45 minutes to reach the host to get the correct code to get in. 45 minutes might not seem like that much, but after a long day of travel, having to sit and wait with your 84 year old parents in 98 degree heat is not cool
Then we get into the house and you can tell it's not well maintained. Lots of things are broken (blinds, door jams, holes in walls, etc), the carpets are stained, and chairs broken, etc. Grill broken and even if it wasn't, the propane was out. 3 coffee makers but only 1 of them actually works...
I then reached out to the host and he was not very friendly. He also told me to 'read the contract' which is not what you want to hear the first day of your vacation. I had to document everything for fear of losing my security deposit, which isn't how I want to spend a few hours of my vacation, nor should I have to. I've stayed in numerous VRBO's over the years and I've never had an experience like this one.
Mike V.
Stayed 4 nights in Jul 2023