4/10 Poor
Robert M., Boerne Texas USA
2 Oct 2023
Liked: Location
Disliked: Check-in, communication, listing accuracy
Quiet building in a good location but…….
I cannot recommend the apartment. The host does not communicate promptly, and he has a disrespectful and condescending tone. I got the information on how to access the property less than 48 hours prior to check-in and only after I called VRBO customer service. Then I received a lengthy email urging me to “use the apartment respectfully because it is not a hotel” and not to “break anything”. Most insulting, the host also said in the email “don't take anything with you”.
There is nothing in the apartment worth considering taking. Nothing impressive either. It is simple and could use a deep cleaning. One of the sides of the bed is against a wall. The balcony backs up to a construction site so you will be awakened at 7 promptly by the construction crews.
Another issue: The back door leading to the second-floor balcony does not lock. The balcony is not too high and adjacent to another apartment so someone could jump and simply push the door. I mentioned this to the host and again received a condescending response. He said I did not have to worry about it because “this is not LA”.
Thirdly, the host tried to get me to provide additional personal information by saying that I was required to do so by the German Registration Act. Do not fall for it!
We appreciated the washer with a built-in steam feature. The building is quiet and clean. The location is also a plus. Not far from the Dachau Memorial and within walking distance to many nice restaurants.
Robert M.
Stayed 7 nights in Sep 2023
