Spacious and gracious house with pool in delightful setting and large grounds

Thank you for your booking and for your feedback, which is really important to us. We are pleased that our house is the loveliest you have ever rented and are sorry that not everything was what you hoped for. Our housekeeper and cleaner do a very thorough job of preparing he house for new guests. We apologise for the areas which you found had not been cleaned. Christine is always on hand if she is made aware that some housekeeping still needs to be done, eg dusting or refilling salt in the dishwasher. The leak under the sink had been repaired prior to your arrival. We are sorry that this was not successful and needed to be fixed again. The house has four bathrooms and one downstairs cloakroom. Unfortunately, during your stay, the refill mechanism in one of the cisterns was running on. The required part arrived and the toilet has been restored to full working order. Our handyman could find no blockage in the shower tray nor could he detect an unpleasant smell. There is, as in most showers, a squeegee to get rid of any residual water. I am pleased to report that the pool filtration system has no fault and continued to provide crystal clear water throughout the week. It's advisable that every day, at certain times of year, guests use the net for scooping out any dead insects or leaves. Best wishes Phil and Hazel