James is an excellent communicator--before and during our stay. He responds quickly for questions or concerns. I booked this place for a birthday week with my daughter. It was exactly what we both needed. It was clean and comfortable, quiet and private. The road up and down is an adventure in itself! Lol! The beds were comfortable. The views from every window were unbelievable! We found ourselves just sitting and staring at the beauty and appreciated the opportunity we were given to stay here. We were very excited when the javelina family came to visit some mornings, as we have never seen any in the wild. The hot tub was such a bonus, especially on cool evenings! We ended each day in there, soaking away sore muscles just before bedtime. The placement on the deck is perfect and we loved the soft lighting the twinkly lights gave off. The "house book" was very complete and helpful, well put together. We also loved all the "labels" all over with instructions for anything we needed to know. The brochures in the den were also very useful and we referred to them often for a variety of interests. Using your Safeway card saved us a lot at the grocery store since we made most of our meals at the house. All in all, we loved this place and if we return to Sedona, we would not hesitate to stay here again. Thank you for sharing it with us. It was a trip we will never forget.