Surrounded by fresh air and sweeping views, Rocky Mountain Lodge is sanctuary ab
About Railey Vacations
In the event your plans change and your rental must be canceled by you, regardless of reason, including bad weather, illness, death or economic factors, advance payments cannot be returned unless the property is re-rented at no loss to the owner. Only the guest listed on this contract can cancel a reservation. Deposit money (minus the administrative fee, cancellation fee, and travel insurance where applicable) cannot be returned unless the property is re-rented at no loss to the owner. If we are unable to re-rent the property, the full advance payment will be forfeited. Every effort is made to re-rent the property for your cancelled dates and part of this effort may include discounting the time period to attract a new renter. If the property must be discounted in order to become re-rented, the difference of the discounted amount will be subtracted from your total refund for the cancellation. RV will discount the rental as they see fit and does not contact renters of cancelled reservation prior to this decision to reduce pricing. As an alternative, if you have accepted Travel Insurance and you must cancel, you may be able to make a claim through the insurance company. If we are able to re-rent the property on your behalf and there is a refund due after deduction of fees and discounts, we will contact you the month following your departure dates to let you know the refund amount. We do not process refunds sooner than the month after your departure date under any circumstance.
No refunds for cancellations made after payment is made
lovely dog friendly scenic home
enjoyed the home - great having two ovens for a large group. Nice dog friendly home. View is amazing and decks are perfect, especially for the pooch to enjoy the outdoors. those cots are not really acceptable, though. it was a short stay, two of the younger set slept on couches, so i wasnt a big deal.
Hello Mary Jean-
Lovely! Thanks for sharing. We are glad you had a nice time. We will definitely take a closer look at the rollaway beds and see if we can improve their quality.
Thanks for sharing-
The property was amazing!
My friends and I stayed at the property for a couples retreat. The house was amazing and comfortably accommodated 10 couples. Each bedroom was very comfortable. The house was very clean. The hot tub was amazing. The only issue we had during our stay was having hot water during shower and bath times.
Thanks for sharing! So happy to hear that you enjoyed your stay and that the home was a perfect fit for your needs.
When staying at any of our vacation homes, we do advise guests to split up showers as best as possible to allow for a little "rest time" in between showers. We hope that tip will help in the future!
We hope to see you all again soon.Thanks for staying with us!
All the best-
Very nice layout, roomy with a nice view.
Very nice layout, roomy with a great view.
So glad you enjoyed your stay. This home is the perfect vacation home-- glad you felt so, too! We hope to see you again soon! Best-
Your Friends at Railey Mountain Lake Vacations
We had a wonderful time. The house was really nice and had a great view. We and the kids had plenty of room. Slept 10 comfortably and the basement was a great gathering place with plenty to do. Would recommend to anyone.
Nice home, needs a thorough cleaning
We arrived on a Friday evening for two nights. The home is beautiful and updated and decorated very nicely. The problem with this home is it wasn't well cleaned before we arrived. The towels, linens were fine, but our feet immediately became dirty off the kitchen floor. The ovens and stove tops were also dirty as well as some of the cupboard doors. The shower doors needed better cleaning and the beautiful windows that look out over the lake look like they haven't been washed in a year or more. Which is too bad with the beautiful view of the lake from them. The hot tub had a broken hinge that we just happened to be near when we lifted the top, or we would have broken the top if we had not caught it in time. The water was very cloudy, which is a mineral thing (we've had a hot tub for years) and the management company said we should have called them to come put chemicals in. (That was Saturday afternoon and we had to leave Sunday morning.) Well, then we could not have used it anyhow for sometime afterwards and supposedly the pool had been checked the day before we arrived and should have been fixed then. There are only 3 little fry pans which is hard to cook for the 12 visitors, but this was a minor issue. The management company told me when I called them, that it was due for it's "deep cleaning" soon. I feel that if I paid $1,000.00 for two nights, the place should have been spotless. I guess I'm disappointed that we had family come in from all over to celebrate and surprise my husband on his 60th birthday and the home was just what we wanted, but not being as clean as it should have been and the hot tub with cloudy water, was a let down.