8/10 Good
Julie H.
29 Jan 2023
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Location, location, location
We were two families going to ski at Wisp and the location to the resort was amazing! We didn’t realize that it was less than a 5 minute drive from the house to Wisp, and that made it so much easier to go back & forth. We did not initially receive the check-in email and I had to call VRBO because we hadn’t received a response with less than two hours from check-in. VRBO was able to reach the property management company and we did receive it and were able to access the property. Unfortunately, in the check-in email was information regarding the minimalist provisions in the townhouse, so we didn’t have time to bring our own salt & pepper, additional TP and paper towels and toiletries. If it’s going to be that sparse- no soap in the bathrooms, except a partial hand soap in the half bath- that information should be sent out AT LEAST 24hours ahead of check-in. This was the most sparsely stocked accommodation we’d ever stayed in. All that said- it was clean, comfortable and the location was EXCELLENT. We would stay there again but we’d pack, soap, salt&pepper, TP, paper towels, ketchup etc.
Julie H.
Stayed 2 nights in Jan 2023
