Best Central Phoenix Location - Downtown - Convention - Relocation Short Term

I personally checked these guest in. I ask them at that time to contact me via text should they have questions or need anything. It was not until they had checked that I found a note on my check-out paperwork asking if there are any repairs or broken items that I need to know about. That is when I learned that the BBQ did not work. I was not given a chance to fix or replace the BBQ. The repair took only 10 minutes. I could have had it fixed the next day had I know there was an issue.

I have been a host for over 10yrs. In reference to the construction noise. To the north of the property were two homes side by side that had sat vacant for months. Prior to accepting the booking there was no activity. It is my understanding they only graded for a few days then stopped.. How do you forewarn someone when you don't the any information if or when construction was going to start. Of course I would make potential guest aware of construction next to the property had I known. This guest was definitely most fastidious guest I ever had. She arranged kitchen cabinets and drawers. Asked if she could discard spies in the pantry that were out dated, which I approved. They had a lovely 5yr old gold retreaver. Even with their said cleaning there was dog everywhere, The guests themselves were clean. When guest stay with pets I clean the carpets and area rugs after their check out. This was done. Even after two days of deep cleaning on hands and knees there was still some stray dog hairs floating about.