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2/10 Terrible
Kim D.
2 Apr 2024
340
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was somewhat unhappy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I was extremely disappointed- Friday my husband and son and myself went to dinner. Leaving my teenage daughter at the rental, I dead bolted the front door. When I returned a hour later, the front door was wide open! Someone with a key opened the door. I called and spoke with a lady in your office, who said she would follow up with me... but dot NOT! This scared me so much, I was afraid to leave again. Who and why would someone do this? How safe is it to stay with your company when someone can just open a locked door? Why wouldn’t your company call me back reassuring everything was ok? Do You think this is acceptable?Overall, the place was mostly clean. However there were crumbs on the pullout couch, dirt and debris under the couch were pillows can fall through. So that is gross. The pull out couch mattress is so thin you can feel the springs and bars underneath. Very uncomfortable-I would give higher rating but the fact your office failed to follow through was a big disappointment and raised the safety concerns.
