They did their best. Rather than dwell on the problems we had with the Villa we would like to compliment the owners who did everything they could to make our stay enjoyable. When we had problems, they fixed them right away. Even going so far as to replace the hot water heater in one day, which is no small feat in the remote west side of Crete. But in the end, we decided to leave after four days instead of staying for the entire week as we had planned. Once again, everyone involved was great and they agreed to refund us the remainder of the money for the weekās stay. After a little back and forth they even agreed to give us money back for four nights instead of three.
The problems we had were both showers leaked badly upon arrival. They were fixed the next day, but a quick check that the showers worked before we arrived would have avoided the need for us to bring it to their attention. The toilet off the master bedroom leaked and the room smelled of sewer gas. This was also fixed the next day. There were quite a few millipedes in the jacuzzi tub, so many so that we didnāt feel comfortable turning the jacuzzi jets on. Silly little things like no paper napkins, coffee filters, or laundry detergent for the washing machine and only one dish towel.
The villas are located about an hour and a half drive from Chania a mostly beautiful drive on a very curvy road. Elafonisi beach is about a 20 minute drive away from the villas. Very beautiful beach and water. Itās easy to get to and has tavernas, beach chairs and umbrellas. This also makes it a busy beach, but worth a visit for sure.
Once again everyone we dealt with was great. They even gave us a complimentary meal they day after we arrived and were able to accommodate a vegan diet with more than tomatoes and cucumbers. The meal was given to us as a welcoming gift, not because we were having problems with the bathrooms. All in all, this place was just not for us.